Contact block module

[SlimBeji]

Hello

 

I am new to prestashop. I have a little problem with the contact block module (In the top, not the contact information block).

 

As you now, in this module, we enter a phone number and an email. I have filled the email field and registred but the mail still doesnt show up. I have looked in the correponding .tpl files in prestashop/themes/default-bootstrap/modules/blockcontact and what I understood is that there is a test, if $email!='  ', the message "Contact our expert..." must show up.

 

I checked several times if the mail was filled or not. It is so there is no reason to not show the corressponding span.

 

What am I missing?

 

Thank you

[JeredBolton]

The corresponding blockcontact.tpl file does have code for displaying the email address and the telephone number.

 

The file themes/default-bootstrap/modules/blockcontact/nav.tpl however, only has code for displaying the shop's telephone number.

[SlimBeji]

Thank you for you answer. Here what I get when I open the corresponding blockcontact.tpl. There is a test if the email field is filled or not. Anyway, what's the difference between them?

 

 

<div id="contact_block" class="block">
    <h4 class="title_block">
        {l s='Contact Us' mod='blockcontact'}
    </h4>
    <div class="block_content clearfix">
        <p>
            {l s='Our support hotline is available 24/7.' mod='blockcontact'}
        </p>
        {if $telnumber != ''}
            <p class="tel">
                <span class="label">{l s='Phone:' mod='blockcontact'}</span>{$telnumber|escape:'html':'UTF-8'}
            </p>
        {/if}
        {if $email != ''}
            <a href="mailto:{$email|escape:'html':'UTF-8'}" title="{l s='Contact our expert support team!' mod='blockcontact'}">
                {l s='Contact our expert support team!' mod='blockcontact'}
            </a>
        {/if}
    </div>
</div>

[JeredBolton]

Try editing the nav.tpl file - you'll see that there's no code in this file for displaying the email address.

 

You'll need to add code to this file to get the email address to display in the header/nav section of your site.

[SlimBeji]

Ok. I understand I can't do it from the back office.

One last questions, do you now the difference between the two files?

Thanks

[JeredBolton]

The blockcontact.tpl file outputs a block, typically placed in the left or right columns.

 

The nav.tpl is used to display just the telephone number on the left hand side of the horizontal navigation bar that also includes "contact us" and "sign in" on the right hand side of the default template