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Parent categories are empty (does not show subcategories / products)


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Good evening everyone,

 

I am facing a problem with category block at the moment. I've been trying to solve this problem myself but none of the answers had worked for me therefore I am writing this. Basically, the parent categories in vertical menu are empty, it says the there are no products in the category, however this category has a subcategory which has products. I tried everything on 'category block' and 'theme configurator' modules but none of them worked, I also checked positions and the category block is on left. Any more suggestions?

 

Thank you

 

Prestashop 1.6.1.9

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  • 2 months later...

I have the same problem. The products are not shown in parent categories. I have tried to disable and enable the layered navigation but nothing.

 

The option "Show products from subcategories" in layered navigation is "YES"

And the "Category filter depth (0 for no limits, 1 by default)" in layered navigation is set to 0.

 

Any suggestions?

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On 24.03.2017 at 12:19, NemoPS said:

Я знаю, это очевидно, но вы включали эту опцию?

Hey! I have a problem, I deleted the parent category, I can not enable it, please help with this problem, https://prnt.sc/11l62s3

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