Call center addons

[kkkyannick]

Hi 

 

" We wil provide an area in your existing admin to add call centre users

we will create a new section where these call center users will be able to login

These users can view all those orders which are not processed by them

They will be able to view the order details and they will have an option to Approve or Reject

If approve is pressed, we can send an email to user that your order is approved and in admin the status will change to Approved by Call center

and same will be for reject

those orders which are processed by call center will not display in their panel

this is the functionality we will provide  " 

 

i want to intégrate this fonctionnality in my store please help me 

 

thank you 

[joseantgv]

Hi! Which problem do you have?

[kkkyannick]

Iam  researching  a module for call center users.

 

These users can view all those orders which are not processed by them

They will be able to view the order details and they will have an option to Approve or Reject

[Knowband Plugins]

It is possible to achieve your requirements by building a custom module.

 

If you are interested in custom module development then we can also help you in developing a module for this requirement.

 

We are a leading developer on prestashop.com and have also earned SuperHero badge. You can check our modules at following link:

 

http://addons.prestashop.com/en/2_community-developer?contributor=38002