mehdi.nk Posted January 15, 2017 Share Posted January 15, 2017 I received following <<time out>> error when I try to Add/Edit Products!!! I tried all ways to fix it, like increase memory limit in php.ini , delete catch, and contact host provider... but none of them solve my problem, Anyone can help me ASAP? (timeout)A server error occurred while loading the tabs: some tabs could not be loaded.Please try again by refreshing the page.If you are still encountering this problem, please check your server logs or contact your hosting provider for assistance. Link to comment Share on other sites More sharing options...
shokinro Posted January 15, 2017 Share Posted January 15, 2017 have you tried to increase the script execution timeout limit by following code @set_time_limit(300); Some service provider may not allow to override this. But it is better to find out what causes so much time to load the pages - for example if you have installed any 3rd party modules that may causes this. or if you have any dead loop categories structure? Link to comment Share on other sites More sharing options...
mehdi.nk Posted January 16, 2017 Author Share Posted January 16, 2017 have you tried to increase the script execution timeout limit by following code @set_time_limit(300); Some service provider may not allow to override this. But it is better to find out what causes so much time to load the pages - for example if you have installed any 3rd party modules that may causes this. or if you have any dead loop categories structure? Thank you for fast respond, Actually I don't have any the 3rd party modules, and I Disable non PrestaShop modules and Disable all overrides as well, but i did't increase time out, how can I do it? Link to comment Share on other sites More sharing options...
shokinro Posted January 16, 2017 Share Posted January 16, 2017 have you tries to add this line, see if the timeout limit changes? @set_time_limit(300); Link to comment Share on other sites More sharing options...
mehdi.nk Posted January 16, 2017 Author Share Posted January 16, 2017 (edited) have you tries to add this line, see if the timeout limit changes? @set_time_limit(300); no i did't, should I add it to php.ini ? Edited January 16, 2017 by mehdi.nk (see edit history) Link to comment Share on other sites More sharing options...
shokinro Posted January 16, 2017 Share Posted January 16, 2017 you can try to add at bottom of following file to see if it works. /config/config.inc.php But it may not work if your service provider server does not allow you to override this value. Do not forget to remove it if it does not work. Link to comment Share on other sites More sharing options...
mehdi.nk Posted January 16, 2017 Author Share Posted January 16, 2017 you can try to add at bottom of following file to see if it works. /config/config.inc.php But it may not work if your service provider server does not allow you to override this value. Do not forget to remove it if it does not work. Thank you. I did, it does't work unfortunately so am I have other way to fix this issue? Link to comment Share on other sites More sharing options...
shokinro Posted January 16, 2017 Share Posted January 16, 2017 Sorry, I do not have any idea other than doing debugger on the store to find out the issue. Link to comment Share on other sites More sharing options...
mehdi.nk Posted January 16, 2017 Author Share Posted January 16, 2017 Sorry, I do not have any idea other than doing debugger on the store to find out the issue. Thank you, But I don't have any bugge on website as well. Link to comment Share on other sites More sharing options...
mfermo Posted February 1, 2017 Share Posted February 1, 2017 same problem...pls help.... Link to comment Share on other sites More sharing options...
mehdi.nk Posted February 1, 2017 Author Share Posted February 1, 2017 same problem...pls help.... there is no way to fix this problem, even upgrade to newest prestashop version, and I still have problem. I just switch to Magento. PrestaShop is bull sheet cms. it's really rubbish 1 Link to comment Share on other sites More sharing options...
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