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500 Internal server error


Sandeep Tiwari

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Hi everyone

I am working on a website with version 1.6.0.11. After every 2-3 days, website breaks with 500 error so we have to give write permission to compile directory, I execute command on the server df- h to see the available space and we have 21G is left and 187G is utilized so do you think will this be an issue with the server space or correct file permission ? please guys just need a suggestion , do we need to buy more space or file permissions are wrong ?
 

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Edited by Sandeep Tiwari (see edit history)
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if the cause of the problem is file/folder permission, then it is not space problem.

bur or course, if your space are over limit(exceed your quota), you will also face problem, because PrestaShop will not be able to create new files for cache.

 

you need to identify the real cause and make decision to upgrade you hosting plan or not.

if you have to deleted caches files in every 2-3days to make it work again. then I guess it is disk quota related issue. you should check with your service provider support.

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  • 2 weeks later...

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