deadbrainvivek Posted January 4, 2017 Share Posted January 4, 2017 (edited) Dear Prestashop Experts, I am Vivek, From India. I have been working on Prestashop for a long time now and have created stores for my clients using prestashop since 2013. I am having a strange problem and need your help. When I am creating multistore in prestashop version 1.5 (all sub versions), 1.6 ( All sub versions) and 1.7 (All sub versions), I am getting 500 Internal server error. Attacjed below is the log segment from my Local apache instance. [Wed Jan 04 12:02:26 2017] [error] [client ::1] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace. The log is from default install of Prestashop with 1 multi store. I have a customer's site as well using Prestashop version 1.6, where I have the similar error message. I tried to set prestashop to debug mode but still goes to the 500 Internal server page without giving me any information. I turned on all the features in apache, php and mysql logging, but can't get any further information. Can any one suggest how doI go about resolving or understand what issue I have. If I comment the below line in the .htaccess the sub store shows as 404 not found.. My first guess was this HTACESS entry, but this entry is created by prestashop automatically.. Kindly suggest how can I proceed RewriteRule . - [E=REWRITEBASE:/derms/viveksstore/] Awaiting a quick response Vivek Edited January 4, 2017 by deadbrainvivek (see edit history) Link to comment Share on other sites More sharing options...
shokinro Posted January 5, 2017 Share Posted January 5, 2017 can you check if you have set the domain and ssl domain to the same for your store? if you attach "www." or not attach "www." to the domain name, both must the same, otherwise you may face this issue. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now