e30_dk Posted December 31, 2016 Share Posted December 31, 2016 1.6.1.9 Now I have repeatedly tried to install Paypalmodulet, but every time When I entered these details. API and click save, I get the message that I must complete the Paypal information in step # 3, but how do I do it when step # 3 is off. It says: Confirm your email address: checking e-mail sent from PayPal when you created your account, well, it is confirmed on page: https: //www.paypal.c...ssSetup#account Next: Link your PayPal account to a bank account or a credit card: log into your PayPal account and go to "My business setup" - it is done long ago. I have had the module installed so I do not understand why I can not reinstall it. I have had contact with Paypal confirming that nothing would be wrong to reinstall it, but it just can not be done - can anyone here help me? Link to comment Share on other sites More sharing options...
NemoPS Posted December 31, 2016 Share Posted December 31, 2016 WHich version of the module are you using, exactly? paypal, paypalusa, paypalpro...? Link to comment Share on other sites More sharing options...
e30_dk Posted December 31, 2016 Author Share Posted December 31, 2016 Paypal v.3.11.1 Link to comment Share on other sites More sharing options...
e30_dk Posted January 2, 2017 Author Share Posted January 2, 2017 I have been in contact with Paypal supporter and received the following response: The issue reported looks related to a file locked onto your webserver. Basically, settings are not saved at all and this causes the error message reported.Unfortunately, PayPal doesn't offer support for third-party's shopping carts. Please, try to contact the Prestashop Technical Support or the developer of your own website.. What kind of a file that should be locked and how do I get it unlocked? Link to comment Share on other sites More sharing options...
e30_dk Posted January 2, 2017 Author Share Posted January 2, 2017 II'm sorry but it can not be right that it should be file that block the installation of Paypal or that it should be a PrestaShop Issue. I have copieret my backup back it means that the files have been overwritten including the file which would block without changing anything. I created 2 new netshops with new paypal module - problemet is the same. I hope that there is one that can help me, because at the moment I have 2 prestashopper about not working PLEASE, PLEASE HELP ME Link to comment Share on other sites More sharing options...
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