1click upgrade not working

[xpindia]

Hi I changed server, restored the site on new server, but i click upgrade is not working. getting stuck indefinitely...

 

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Downloaded archive will come from https://www.prestashop.com/download/releases/prestashop_1.6.1.10.zip
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downloading from https://www.prestashop.com/download/releases/prestashop_1.6.1.10.zip
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Can anyone suggest what to do pl, cant fresh install my database is too big. Thanks in advance

[selectshop.at]

From what I can see upgrade module is working... The log you added is the log the module is writing during the upgrade, so what is the problem exactly ? It stops on this step ? If yes, please take a look into server configuration, if max_execution_time and max_input_time is set to at least 300 each and for both. If you don't know, ask your provider.

[xpindia]

From what I can see upgrade module is working... The log you added is the log the module is writing during the upgrade, so what is the problem exactly ? It stops on this step ? If yes, please take a look into server configuration, if max_execution_time and max_input_time is set to at least 300 each and for both. If you don't know, ask your provider.

Yes it gets stuck at this step and request time out's. Before this i had fresh installed prestashop 1.6.7 and it upgraded to 1.6.10very easily. No problems.

This is happening after i finally moved from old server to new server.

 

I can login into the prestashop admin cp, but get empty page when i click on something. Just one click upgrade is working.

[selectshop.at]

time-out is due to restricted server configuration. memory_limit should be not lower than 512M, max_exec_time and max_input_time 300 as written before.

 

Blank page = activate debug mode and read if there are other errors.

 

Blank page = could be also a problem of cookie/token. Very common if you migrate to another server and cookie keys are not taken with the package. This your provider should fix.