Login not accessible -> Error: "Module is not a valid module name"

[fleix]

Hi Prestashop Developpers

We have a serious problem concerning the access to our PS Backend:

After entering the Login-Admin-URL the dialog doesn't show up at all and the following error on a white screen appears:

 

Module is not a valid module name

 

I read the thread concerning wrong characters in modul names and the appropriate instructions on Github. 

But since we use Prestashop 1.6.1.1 I saw that the edits already have been integrated.

What worries me is, that this errors appears directly on the Admin Login URL, I have no chance to get into the backend.

I didn't made any change to the backend and I'm completely stucked with that problem!

We are in the middle of Christmas Sale and thats a worst case scenario for us.

So if anybody could give me a hint I would be very very grateful!
 

I will try a paied support as next, of course.

Thanks and regards

 

Felix

[stickergigant]

We do have the same problem... did you solve the problem yet? 

[fleix]

Now, the Backend is accessible again. It's good but regretfully I have no idea how it happened. 

The only thing I did has nothing to do with this issue (I believe). I overwrite the ajax-cart.js file in the cart module with the standard version of Prestashop 1.6.1.1.

Would be nice to hear, if the issue also disappeared like that in your case?

[stickergigant]

Well, our Backend is still not working, and no response from prestashop yet... no idea what to do... any ideas? what did you change?

[fleix]

Maybe have a glance over the Github (link in previous post) instructions for similar kind of problems.

I really don't know what happened on our server. I will post, if there are new findings.