White Screen of Death

[smplejohn]

After switching hosting providers and successfully transferring the site and SSL I am suddenly getting a blank white screen when I try to add any product to the cart. Then the entire site goes blank...

http://www.procoffeedepot.com

I'd appreciate any help

[IAmTheFunk]

When I go to visit your website, I only get a 500 (Internal Server Error) page. Do you have access to check your site's error logs? Can you enable error reporting in your Cpanel?

Which provider did you switch to? Has the site worked properly at all since you transferred it?

[smplejohn]

It did work properly, but after a switch to Media Temple I started getting this. I can access the error logs. Should I just copy/paste the errors here?

[smplejohn]

Nothing in the error logs that's current. The site is showing the errors now, but I am still having the same issue... any thoughts.

[tomerg3]

Change /config/config.inc.php (line#4) to:

@ini_set('display_errors', 'on');

This should show the actual error on the page.

[smplejohn]

It's on. The only error I have is from a $cms variable, but that shouldn't be shutting down the cart completely. Try adding any product to the cart and you'll see what i mean. Just sends me to nothingness.

http://procoffeedepot.com/37-whole-bean

[gdesoto]

Hey,

I just installed PrestaShop. I went to check it right after install and it is also a white page.

http://eztostore.com/

I tried turning on display error's and i still get a blank screen.

PHP 5.3.2
MySQL 5.0.90-community

I got a version 2.* working earlier at: http://perfume.lithiumhost.com/

The only thing different that I can think of is the shop version. Any idea what's wrong? Or something I can try? I'm not sure where the error logs are that were mentioned earlier.

Gabe

[IAmTheFunk]

I think you two have completely different issues here.

Smplejohn, your issue with your CMS appears to not just be CMS related, but possibly a CSS error. This could be causing some conflicts as well. Take a look at the file in question from the error report and see if you can find the undefined variable it's speaking of. Correcting this error may not solve the problem, but it certainly could as well. At least worth trying before any further debugging.

Gdesoto, did everything pass during installation? Did all the checks show green? When you installed, did it say it installed completely and correctly? You followed all the install instructions as they were stated? Are you on the same host as your working 1.2.5 site? If not, can you do a dummy install of 1.2.5 on the same host and see if that one works?

Just a couple of places to look. I'm not as great a debugger as some on here, but those are a few places I would look into first.

[gdesoto]

Thanks for the reply. It is on the same host. During install all the checks were green. Has anyone experienced this? Any other suggestions?

Thanks
Gabe