vouchers not working

[amnonM]

Hi, hope you can help

 

I have found that when I issue a voucher of the type x% off - it works fine

 

But when I issue a voucher for a specific amount, it doesn't work. Suppose the total basket is 1000, and the customer uses a voucher worth 100. The site correctly asks for payment of the balance, 900, which the customer pays. But when the customer returns from the payment processor (payfast.co.za) to my prestashop site it goes to the my-account page, without this order completed. It remains an abandoned cart.

 

Please help!

 

(As mentioned above if the voucher is of the type 10% off, it returns to the order-confirmation page, correctly. All non-voucher orders also work perfectly)

 

Any help would be most appreciated.

 

Thanks

Amnon

[vekia]

One of my customer had the same issue recently and case is related to payfast plugin, its not an issue in prestashop core.

verify other payment modules in your shop, they should work properly