DD_DD2 Posted November 29, 2016 Share Posted November 29, 2016 Hi, I'm trying to install Prestashop 1.7.0.2 on a remote server. 1. I upload index.html and prestashop.zip (coming from prestashop.zip archive) 2. From my web browser, I go to the folder where index.html and prestashop.zip have been uploaded. --> The unzip process starts in a infinite loop ! Does anyone have an idea to fix that ? Link to comment Share on other sites More sharing options...
RevolutionGrow Posted December 1, 2016 Share Posted December 1, 2016 Bump! Having the same problem on server running nginx and php 5.6. Perhaps php version is influencing? Link to comment Share on other sites More sharing options...
DD_DD2 Posted December 1, 2016 Author Share Posted December 1, 2016 My php version is 5.4.45 ... Link to comment Share on other sites More sharing options...
Fadlan Posted December 1, 2016 Share Posted December 1, 2016 Just unpack it manualy and upload then. Worked for me Link to comment Share on other sites More sharing options...
DD_DD2 Posted December 2, 2016 Author Share Posted December 2, 2016 Seems to be logical. I've done it and there is now another issue, error 500 ! Link to comment Share on other sites More sharing options...
Fadlan Posted December 2, 2016 Share Posted December 2, 2016 I think you should use PHP 5.6 and higher. 5.4 is really not longer supported. Link to comment Share on other sites More sharing options...
hai Posted December 5, 2016 Share Posted December 5, 2016 which php version 1.7v need ? Link to comment Share on other sites More sharing options...
DD_DD2 Posted December 6, 2016 Author Share Posted December 6, 2016 @hai Here is an extract from PS 1.7 doc (http://build.prestashop.com/news/prestashop-1-7-faq/#what-are-system-requirements-for-v17): What are system requirements for v1.7?We announced in June 2015 that PrestaShop was moving to PHP 5.4. For a more complete picture, check the Getting Started guide. 1 Link to comment Share on other sites More sharing options...
hai Posted December 6, 2016 Share Posted December 6, 2016 @DD_DD2 merci Link to comment Share on other sites More sharing options...
WNC2 Posted December 6, 2016 Share Posted December 6, 2016 Seems to be logical. I've done it and there is now another issue, error 500 ! check files and folders permissions Link to comment Share on other sites More sharing options...
DD_DD2 Posted December 7, 2016 Author Share Posted December 7, 2016 @WNC2 Once the zip file has been manually unziped and uploaded to the server, an error 500 occurs. " mkdir app/cache/dev permission denied" I guess there is some server parameter to change to allow it. I will look at it. Thanks for all Link to comment Share on other sites More sharing options...
Guisp Posted December 10, 2016 Share Posted December 10, 2016 It is a write permissions problem, just set the correct permissions for the folder you are installing prestashop and the loop will end. Link to comment Share on other sites More sharing options...
DD_DD2 Posted December 12, 2016 Author Share Posted December 12, 2016 @Guisp If I install Prestashop with the unzip method, there is no current folders, so it is impossible to set permissions ... Link to comment Share on other sites More sharing options...
DD_DD2 Posted December 12, 2016 Author Share Posted December 12, 2016 Solved It was an issue between users rights, apache admin user and web site user. The web site user was not allowed to execute the same process than apache admin user. Corrected with new rights. Now the unzip process works like a charm. Thanks for all your tips. Link to comment Share on other sites More sharing options...
phdawgy Posted January 18, 2017 Share Posted January 18, 2017 Solved It was an issue between users rights, apache admin user and web site user. The web site user was not allowed to execute the same process than apache admin user. Corrected with new rights. Now the unzip process works like a charm. Thanks for all So how did you fix this (what did you do?), I am running on a win box and can't get this to work, gets to about 98% complete and then fails to enter the installation instructions. Driving me crazy. Link to comment Share on other sites More sharing options...
DD_DD2 Posted January 19, 2017 Author Share Posted January 19, 2017 Hi phdawgy, I didn't explained in detail because it depends on your server installation. When you proceed to installation, you act as the ownership of your prestashop directory. But the installation itself needs rights of (apache) server. Look at the ownership of your prestashop directory (let's say /www) and compare to the ownership of apache server (www-data and www-group for example). Do something like chown -R www-data:www-data /www where www-data:www-data means user:group of apache server Look at this link, it could help you : http://superuser.com/questions/650934/debian-apache-user-which-chown/650988 Good luck! Link to comment Share on other sites More sharing options...
jfking Posted June 5, 2017 Share Posted June 5, 2017 please i need help on how to fix this type of prestashop admin problem ...... update pb, redirection pb, etc please help Link to comment Share on other sites More sharing options...
jfking Posted June 5, 2017 Share Posted June 5, 2017 please i need help on how to fix this type of prestashop admin problem ...... update pb, redirection pb, etc please help.............my prestashop is installed on a shared server (cpanel) ...... please help Link to comment Share on other sites More sharing options...
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