Impossible to add the product to the cart.

[prestaseller]

This error appear when i try to put a product on cart, this not happen with all products

 

Impossible to add the product to the cart.
textStatus: 'error'
errorThrown: 'Internal Server Error'
responseText:

 

And this when i try to delete products from cart

 

ERROR: unable to delete the product

 

My PS version is 1.6.1.9

 

Please help!! :(

Edited November 26, 2016 by prestaseller (see edit history)

[NemoPS]

Can you share the site's url? Turn on dev mode as well to have more info in the network tab

[prestaseller]

Hi, thank you for answer, i solved myself, the problem was google analytics module. Disabled and all work fine.

[meryy84]

Good afternoon, 

I have the same problem... when I try to add any product of any category it fail: 

I have prestashop 1.6.1.9 and my URL is https://mieldemelque.com/tienda/es/

I try to disable and unistall Google Analytic and google analytic API modules, to be sure that is not the problem but this is still appearing..

Setting on the DEV_Mode the error detail a [Debug]: This page has moved?

Impossible to add the product to the cart.
textStatus: 'error'
errorThrown: 'Internal Server Error'
responseText:
[Debug] This page has moved

Could you help me please? It happen in my store suddenly.

Thanks!

Edited January 1, 2019 by meryy84 (see edit history)

[NemoPS]

Try to disable dev mode in config/defines.inc.php

[venusdsh]

@NemoPS, how to disable dev mode in config/defines.inc.php ?