transmetent Posted November 24, 2016 Share Posted November 24, 2016 Hi, finally i could install prestashop 1.7.0 on my server (it was no easy) and now i like to upgrade to the latest version to get all the improvements. Every time that i tryed to update prestashop (via 1-click update ) I get the same error: [Ajax / Server Error for action download] textStatus: "error " errorThrown:"Service Unavailable " jqXHR: " I unistalled 1-click module and reinstallet. I get the same error. I tryed to upgrade uploading the files via ftp and using local version to upgrade (nothing happened) Can somebody help me to upgrade prestashop? Thanks, Link to comment Share on other sites More sharing options...
transmetent Posted November 29, 2016 Author Share Posted November 29, 2016 Can somebody help me? Link to comment Share on other sites More sharing options...
mrbrazzi Posted December 1, 2016 Share Posted December 1, 2016 Hi, I follow this steps: Backup your files and database Install and configure 1-Click Upgrade: Install 1-Click Upgrade In 1-Click Upgrade view, click on yellow button "More options (Expert mode)" Select the chanel "Local directory", write the version to upgrade in the next field and click in "Save" button Download the lastest Prestashop 1.7: In a custom directory unzip the prestashop_1.7.0.X.zip file Unzip the file prestashop.zip in /wherever-your-site-is/admin/autoupgrade/latest/, so in that directory you will have all the files/directories of the new version Go to 1-Click Upgrade and start the upgrade I hope this help. Link to comment Share on other sites More sharing options...
transmetent Posted December 1, 2016 Author Share Posted December 1, 2016 Hi! Thanks for your help. I tryed it, but then I get this error /install/upgrade/php directory is missing in archive or directory. Link to comment Share on other sites More sharing options...
laurentm44 Posted January 31, 2017 Share Posted January 31, 2017 Exactly the same problem for me when I use Expert mode of 1-Click Upgrade /install/upgrade/php directory is missing in archive or directory. Link to comment Share on other sites More sharing options...
laurentm44 Posted February 24, 2017 Share Posted February 24, 2017 Exactly the same error from 1.7.0.4 to 1.7.0.5 Link to comment Share on other sites More sharing options...
fakhricker Posted March 9, 2017 Share Posted March 9, 2017 Same for me Link to comment Share on other sites More sharing options...
klemonnier Posted April 4, 2017 Share Posted April 4, 2017 (edited) I hace the same problem. This plugins is copying all file to /prestashop. The /prestashop/install is empty. I check my folder /admin/autoupgrade/latest/prestashop/install, all files and folders are there. The module is copying all files and can't upgrade database and it gives this error. I have this problem with 1.7.0.6 to 1.7.1.0 Edited April 4, 2017 by klemonnier (see edit history) Link to comment Share on other sites More sharing options...
giandinarsport Posted April 10, 2017 Share Posted April 10, 2017 same for me from 1.7.0.4 to 1.7.1.0 Link to comment Share on other sites More sharing options...
Antoine F Posted April 13, 2017 Share Posted April 13, 2017 Hello everyone,The next 1.7.1.1 update should fix several issues related to the 1-click update module. We're still interested in this issue, could you please make a new ticket on the forge?Thank you. Link to comment Share on other sites More sharing options...
fresssack Posted April 20, 2017 Share Posted April 20, 2017 I've also the Problem with /install/upgrade/php directory is missing in archive or directory. I tried to update from 1.7.0.5 to 1.7.1.1 any solution? Thanks in advance Link to comment Share on other sites More sharing options...
laurentm44 Posted April 20, 2017 Share Posted April 20, 2017 No solution yet... Link to comment Share on other sites More sharing options...
fresssack Posted April 20, 2017 Share Posted April 20, 2017 Thanks for fast answer Are there many changes in the db? maybe we can adjust it manually? Link to comment Share on other sites More sharing options...
klemonnier Posted April 25, 2017 Share Posted April 25, 2017 1.7.0.6 to 1.7.1.1. The same. Link to comment Share on other sites More sharing options...
restorhome Posted April 27, 2017 Share Posted April 27, 2017 Same here, error upgrading to 1.7.0.2 to 1.7.1.1 1 click upgrade gives me two errors: md5 check failure and a 503 error. Link to comment Share on other sites More sharing options...
laurentm44 Posted May 4, 2017 Share Posted May 4, 2017 The last update of the module 1-click upgrade resolve the issue ! The Solution is: -> Update the "1-click upgrade" module (Backoffice > Modules > Notifications) -> Update prestashop (Backoffice > "1-click upgrade") -> Now you can update every other modules (Backoffice > Modules > Notifications) 1 Link to comment Share on other sites More sharing options...
Odile Céramique Posted May 11, 2017 Share Posted May 11, 2017 Après avoir fait l'update du module 1-Click, la mise à jour 1.7.1. ne se fait pas. avec ce message"Error when trying to add /home/ceramiqusz/www/index.html.ovh.old to archive index.html.ovh.old." Que faire ? Link to comment Share on other sites More sharing options...
klemonnier Posted May 11, 2017 Share Posted May 11, 2017 Cest peut être une erreur de permission ton problème... Trouve ton fichier et vérifie les permissions des dossiers et fichiers. Link to comment Share on other sites More sharing options...
Odile Céramique Posted May 16, 2017 Share Posted May 16, 2017 Merci pour le retour. Toujours pas réglé. Le Team Prestashop doit essayer de reproduire le souci rencontré pour aider à résoudre et voir si c'est un bug général ou spécifique à nous. Link to comment Share on other sites More sharing options...
klemonnier Posted August 11, 2017 Share Posted August 11, 2017 I upgraded to 1.7.2.0 and all work fine. I upgraded successfully Link to comment Share on other sites More sharing options...
RobertCR Posted August 19, 2017 Share Posted August 19, 2017 I Hello everyone,The next 1.7.1.1 update should fix several issues related to the 1-click update module. We're still interested in this issue, could you please make a new ticket on the forge?Thank you. I try to upgrade from 1.7.1.2 and I have the exact same problem, any help? Link to comment Share on other sites More sharing options...
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