Problems with more than 1 attributes combinations on products.

[JsVictor]

Hello, my name's Victor and I'm recently working in a store as administrator. We are using prestashop to sell our products online but I have a problem that cannot find a way to solve.

 

This message "This combination does not exist for this product. Please select another combination." appears in products with 2 or more attributes combination. I have no idea what's going on. I've look in every option but without success. I've been looking on internet about this problem but did not find anything really usefull. Any ideas? could it be the prestashop version? We are running 1.6.1.7, but I don't think that's the problem.

 

I hope someone can answer to this problem, at least to have an idea where to start looking at or something.

I've attached a capture so you can see the problem.

 

Thanks and have a great day.

[Iryna]

Hello! 

 

One of the reasons why this message appears relates to unmatching combinations. Not all attributes, used to generate combinations are compatible with each other, but they do not hide at the storefront. Values are selectable at the product page, though no combination of selected attributes exist.   

[TiaNex Shopping]

also please check the quantities if the stock manger is set on

[smash49]

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[JsVictor]

Thanks for the answers! I have found that the real problem was I had stock products at 0, so I couldn't see the combinations. Thank you all guys! you helped me a lot. Regards.