AMONRA75 Posted November 23, 2016 Share Posted November 23, 2016 hi, i have a problem (maybe timeout error) with csv import. when i try to import my csv file (2.5mb) i see the "404 not found error" in error log from my hosting provider i see "Timeout waiting for output from CGI script /php-wrapper/php-cgi" anyone can help me? Link to comment Share on other sites More sharing options...
BricksDirect Posted January 27, 2017 Share Posted January 27, 2017 Hello, Did you fix it? I have the same problem. My hosting provider shows me the same message. Which hostingprovider do you use? Best regards, Niels Link to comment Share on other sites More sharing options...
bellini13 Posted January 28, 2017 Share Posted January 28, 2017 i would suggest reducing the size of the csv file into smaller chunks. so if you are trying to import 10,000 products, instead of having 1 large file which is obviously failing, split that into smaller files with perhaps 1000 products in each I would also suggest not importing product images, or at least disable thumbnail generation during the import process, as it slows down the process. Link to comment Share on other sites More sharing options...
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