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cyanoxide

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So we recently unveiled a new product for preorder on our site and soon realized that it would be a nightmare to have to go through all the orders trying to find out with ones had this new product. I decided the best solution would be to split the order using the advanced stock management tool.

 

Basically I've made two warehouses, our normal warehouse and a fake preorder warehouse. Anything on preorder only has stock in the preorder warehouse so that if someone buys a preorder product with other items the order gets split into two orders so our shipping team can ship out the in stock products exactly how they normally do and it's really clear how needs the preorder product.

 

The only problem is that because it sees it as two separate orders, the customer is being charged twice for shipping. is there any way I can get it to only charge them once? Any suggestions would be greatly appreciated on this matter.

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  • 2 years later...

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