lucoral Posted November 21, 2016 Share Posted November 21, 2016 (edited) Aloha, all, this is a new development, started on Friday, and still happening today. Before this, everything was working fine. PS 1.6.1.7, modified default theme, but not anything out of the ordinary. I try to log on to the BO, my password is not accepted. I request a new password, which I can use, but the Dashboard never completely loads, it just keeps loading with the spinning logos for online visitors, active shopping carts, and so on. If I try to go to another page, I am kicked back to the login page, and the password no longer works. I have manually cleared the caches (cache/smarty/cache and /compile). I have two stores on the server (bluehost.com), the other store is using PS 1.6.1.6, and both stores were working fine until this happened. I hadn't made any changes to the store with this reported problem. This is happening to only one store, the other store is fine. Both stores load fine, there is no problem I can see I have tried a couple of things from reading other posts with similar titles, one is the Romanian Ambassador's suggestion to replace the /translation folder, that did not work. The other suggestion from El Patron referenced commenting out a line in AdminLoginController.php, that did not work. I should also say that the error logs on the server aren't showing anything that sheds light on this problem, there is a complaint about shipping zones, but that's all. This is a relatively new shop, with less than 50 items, so I can start over if need be, but I've had some activity, and and I'd rather not alienate any prospective customers by shutting down and starting over. Help me Obi-Wan! You're my only hope...... thanks, Tim Edited December 2, 2016 by lucoral (see edit history) Link to comment Share on other sites More sharing options...
lucoral Posted November 23, 2016 Author Share Posted November 23, 2016 (edited) I couldn't solve this so I deleted the store and the database and begin again from scratch. Edited December 2, 2016 by lucoral (see edit history) Link to comment Share on other sites More sharing options...
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