skyfly Posted November 17, 2016 Share Posted November 17, 2016 (edited) I discovered this issue when one of my returning customer phoned me that he couldn't placed an order. And I've been testing ordering the whole afternoon. I cannot go to the "checkout page". It's not responding. Help on this is greatly appreciated! Edited November 17, 2016 by skyfly (see edit history) Link to comment Share on other sites More sharing options...
skyfly Posted November 17, 2016 Author Share Posted November 17, 2016 Hi, I just used guest check out and it redirect me in paypal payment page. Maybe it's related to the payment method? Hi, I saw your registration on my website for testing purpose. I guess you went through the checkout page. Otherwise the registation won't appear in my console. I guess it's a regional network issue on my side. Thanks! Link to comment Share on other sites More sharing options...
skyfly Posted November 17, 2016 Author Share Posted November 17, 2016 Hi, I just used guest check out and it redirect me in paypal payment page. Maybe it's related to the payment method? Do you know why sometimes when a customer fills in the shipping address and choosing their states. There is no state can be chosen in the scroll menu? Thank you! Link to comment Share on other sites More sharing options...
skyfly Posted November 17, 2016 Author Share Posted November 17, 2016 Maybe the Shipping method they choose is not available that state. You can apply a default shipping for all states. It's just a configuration problem. It depends on how you configured your Shipping methods. Thank you so much! I'll try that right away Link to comment Share on other sites More sharing options...
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