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The Employee does not exist, or the password provided is incorrect.


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For the past two days I have been trying to  access my dashboard, but when I input the e-mail address and last working password it gives a message "There is one error.

  1. The Employee does not exist, or the password provided is incorrect."

I have sent a request for lost password twice now and have had no reply at all. is there a problem with your mail servers? Mine appear ok as I am receiving mail from other users also I am able to send mail ok. Really frustrating as I neeed to get into the store to add new stock and update stock figures.

 

 

HELP

 

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  • 2 weeks later...

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