Error accessing carriers in backoffice

[sadlyblue]

Just installed the latest version of Prestashop.

When i try to access the carriers tab, the page doesn't load, but no error is given, just keeps loading. In the server processes i check the blockreassurance.php is taking too long to finish (not sure why it would need it here). If i kill it, it spawns again.

After a few "kills" it holds on the contact-form.php. Never loading the page to configure the carriers.

I have to kill all processes for that user to stop this.

 

Not sure if is a server config problem, but when on this "loop" i can't access other pages either. After killing the processes, other pages work.

[Logical IT]

hello,

 

I experienced the same issue on FireFox when trying to access the carriers tab. I then tried in Chrome and it worked.

[sadlyblue]

Thanks for the reply, but i was already using Chrome.

[Logical IT]

sorry my apologies the carriers link also fails for me too in chrome and firefox...   I was thinking of another issue I had with Firefox.

[asterisco]

Hi.

 

Did you solve the problem? I'm having the same issue and I really don't know what to do.

 

Thanks in advance.

Edited November 28, 2016 by asterisco (see edit history)