nesttle Posted November 7, 2016 Share Posted November 7, 2016 (edited) Hello community, I bought an addon from prestashop.com, I received this email: My bank shows amount is charged, but NO reply from prestashop support/staff to my inquiries. Also no downloads available on my account: Edited November 7, 2016 by nesttle (see edit history) Link to comment Share on other sites More sharing options...
nesttle Posted November 7, 2016 Author Share Posted November 7, 2016 2 hours and no updates/reply from PrestaShop. Need this ASAP, we need to migrate this and enable sales again into our shop. Link to comment Share on other sites More sharing options...
nesttle Posted November 7, 2016 Author Share Posted November 7, 2016 Also was trying now to contact via Online chat, and Operator closed the window Link to comment Share on other sites More sharing options...
nesttle Posted November 7, 2016 Author Share Posted November 7, 2016 Did you look carefully if you have a file attachememt? Is it the only email you receive? Try to login in your customer account in addons website again to see if you don't have your order details etc. Link to comment Share on other sites More sharing options...
nesttle Posted November 7, 2016 Author Share Posted November 7, 2016 Also, operator is ignoring? Link to comment Share on other sites More sharing options...
nesttle Posted November 7, 2016 Author Share Posted November 7, 2016 ????????????? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now