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IMAP connection broken (server response) why ?


fatheeym

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hello

i have prestashop 1.6.1.8

first i had a problem that when i reply to any one send me a essage via contact us form he didn't recive

my answer ??

i don't know why and i make sure that reply-msg e-mail template is exist

when go to customer --> customer service i get this message

[CLOSED] IMAP connection broken (server response)

even iam sure from imap details right

http://prnt.sc/d2ue12

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