cyclone200 Posted November 3, 2016 Share Posted November 3, 2016 Hello, I've just created my module, I can see it in the back-office but when I click Install, I have the following error message : Cannot install module testmodule. Unfortunately, the module did not return additional details. Thank you for your help! I've just created my module, I can see it in the back-office but when I click Install, I have the following error mes Link to comment Share on other sites More sharing options...
rocky Posted November 4, 2016 Share Posted November 4, 2016 That error message means your module's install() function returned false. You'll need to find out why. When it returns true, you should get an "Installation successful" message. 2 Link to comment Share on other sites More sharing options...
templatin Posted December 20, 2016 Share Posted December 20, 2016 There might be syntax or php error(s) in your module which results in that error message. I also got such error message and after fixing a small syntax error, my module was installed successfully. Link to comment Share on other sites More sharing options...
mlaidlaw Posted January 11, 2017 Share Posted January 11, 2017 Not sure if it's a syntax error in the module or something to do with PrestaShop 1.7 I get a very similar error message from PrestaShop when I try to update any module. I upgraded to the latest PrestaShop 1.7.0.4 today, and was finally able to connect my Modules page to the PrestaShop marketplace, which gives the option then to upgrade directly from that page. However, pressing ANY upgrade button results in this error message: Cannot upgrade module ps_wirepayment. Unfortunately, the module did not return additional details. And I do mean ANY upgrade button: Cannot upgrade module ps_mainmenu. Unfortunately, the module did not return additional details. Cannot upgrade module ps_emailalerts. Unfortunately, the module did not return additional details. Hoping that another update of 1.7 at some point fixes this issue. Link to comment Share on other sites More sharing options...
Andrej Stas Posted January 13, 2017 Share Posted January 13, 2017 Not sure if it's a syntax error in the module or something to do with PrestaShop 1.7 I get a very similar error message from PrestaShop when I try to update any module. I upgraded to the latest PrestaShop 1.7.0.4 today, and was finally able to connect my Modules page to the PrestaShop marketplace, which gives the option then to upgrade directly from that page. However, pressing ANY upgrade button results in this error message: Cannot upgrade module ps_wirepayment. Unfortunately, the module did not return additional details. And I do mean ANY upgrade button: Cannot upgrade module ps_mainmenu. Unfortunately, the module did not return additional details. Cannot upgrade module ps_emailalerts. Unfortunately, the module did not return additional details. Hoping that another update of 1.7 at some point fixes this issue. Prestashop 1.7.0.4 is already available -- did you try to test it also on this version? Link to comment Share on other sites More sharing options...
tmzwinkels Posted February 8, 2017 Share Posted February 8, 2017 For me it was solved when I deleted file : /prestashop/app/cache/dev/class_index.php Link to comment Share on other sites More sharing options...
rohit_prakash95 Posted March 1, 2017 Share Posted March 1, 2017 hello i am new in prestashop module development. I am try to build a module with help of [ http://doc.prestashop.com/display/PS16/Creating+a+first+module ] documentation of prestashop and I am getting an error. Cannot install module testmodule. Unfortunately, the module did not return additional details. http://stackoverflow.com/questions/42525037/cannot-install-module-mymodule-unfortunately-the-module-did-not-return-additio Link to comment Share on other sites More sharing options...
prabhakaran3492 Posted May 12, 2017 Share Posted May 12, 2017 Hello, I've just created my module, I can see it in the back-office but when I click Install, I have the following error message : Cannot install module testmodule. Unfortunately, the module did not return additional details. Link to comment Share on other sites More sharing options...
Kogkalidis Posted July 30, 2018 Share Posted July 30, 2018 I had the same issue. I could see it in BO (just folder name no details). I thought about installing well known modules to catch the difference. As a result I had issue in some custom code. Moreover it could be some file permissions issue (not aware but have a look also to this direction). If you want to overpass the problem, grab a famous module, make the folder totally empty (leave only the main php file, logo and index.php) upload and rename to your own project both folder and main file. Then empty the module class and leave only the required and change the texts to comply with your own project. Then piece by piece: put a function from your "original" module class to the new one go to modules section and look for your module if you don't find it or even if you do, you see just module folder name, then there is problem in that specific function repeat till all your code is back in place Once done and given you have no errors try to uninstall and reinstall the module to check if everything together works as expected! Kisses from Greece Link to comment Share on other sites More sharing options...
Muhammad Imran Posted July 18, 2020 Share Posted July 18, 2020 (edited) Today i installed theme purchased from themeforest and after activating the theme i got this message "Cannot install module posstaticfooter. Unfortunately, the module did not return additional details." I have latest version of Prestashop 1.7.6.7. Please any Solution? Edited July 18, 2020 by Muhammad Imran (see edit history) Link to comment Share on other sites More sharing options...
Carbone Posted August 3, 2021 Share Posted August 3, 2021 Same here. When trying to update the Stripe payment module. Only happened since upgrade to 1.7.7.5 Cannot upgrade module stripe_official. Unfortunately, the module did not return additional details. Link to comment Share on other sites More sharing options...
Carbone Posted October 14, 2021 Share Posted October 14, 2021 Hi community, Pushing this topic up again as I thought it might solve itself by updating to 1.7.8.0 however it is still not possible to either upgrade a module via the module page or to manually upload the module. The error is the same as before: Cannot upgrade module ABC. Unfortunately, the module did not return additional details. Switched to php 7.4 Tried disable cache Tried disable the module then update but doesnt work Anyone else has an idea what to try? Had enabled debug as well but dont know where to look exactly. Someone in another thread has mentioned to delete a cache file and then it worked for them but didnt work for us. thanks! Link to comment Share on other sites More sharing options...
Carbone Posted October 22, 2021 Share Posted October 22, 2021 hmm cant be that i am the only one with this problem?? Link to comment Share on other sites More sharing options...
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