My Back Office Doesn't Work When I Send My Website Live!

[gooch1487]

I don't know if anyone has had any experience of this, but I am hoping someone is able to help me with it. I built my website here:

 

http://46.32.240.35/tranquilhome.co.uk/

 

When I change the Shop URL to www.tranquilhome.co.uk rather than 46.32.240.35 and the base directory from /tranquilhome.co.uk/ just to / my office looks like this! (See attached image)

 

Does anyone know how to fix this?

 

Thanks

 

Jamie

 

[Knowband Plugins]

Please check if you have updated the value of Base URL in your admin panel to the new domain.

 

You can find the Base URL field in your back office at following path:

 

Preferences -> SEO & URLs -> SET SHOP URL

[gooch1487]

I have already tried that.

 

My back office works fine when it says

 

Shop Domain: 46.32.240.35

SSL Domain: 46.32.240.35

Base URL: /tranquilhome.co.uk/

 

But as soon as I change it to say:

 

Shop Domain: www.tranquilhome.co.uk

SSL Domain: www.tranquilhome.co.uk

Base URL: /

 

The site still works fine, but the back office looks like the above picture. I am so confused!

[mengzc]

you should look the browser source code,check the url.

[gooch1487]

I dont follow you? Do you think its something to do with the browser that it is in?

 

Jamie

[musicmaster]

Did you clear the cache? 

[NemoPS]

What if you remove the www part?