SergioE Posted October 27, 2016 Share Posted October 27, 2016 When I sign with my trial account, a shopping starts in my back office and not know why.Use the version 1.6.0.9What can happen? Link to comment Share on other sites More sharing options...
shokinro Posted October 28, 2016 Share Posted October 28, 2016 not sure what you mean by "Shopping starts" at back office. Please give more explanation and make your question clear. Link to comment Share on other sites More sharing options...
SergioE Posted October 28, 2016 Author Share Posted October 28, 2016 At the beginning of backoffice, where visitors see online, below are buying assets carts. For when I sign my own, a shopping cart value 0 is automatically created. Sorry for my English. Link to comment Share on other sites More sharing options...
shokinro Posted October 29, 2016 Share Posted October 29, 2016 Usually the shipping cart is created when user add first item to shopping cart, unless you have other modules that may affect this? Link to comment Share on other sites More sharing options...
SergioE Posted October 29, 2016 Author Share Posted October 29, 2016 (edited) I do not know that can affect module. But my shopping cart is also created when a user logs on, and the value of the cart is 0. Edited October 29, 2016 by SergioE (see edit history) Link to comment Share on other sites More sharing options...
shokinro Posted October 29, 2016 Share Posted October 29, 2016 it is possible that it could be affected by a module. if you have installed any 3rd party modules, you may try to disable or uninstall them one by one to see if it changes. you can also try to install clean PrestaShop of your version to see if the issue is there. By the way I checked the latest version of the PrestaShop 1.6.1.7, the issue does not appear. Link to comment Share on other sites More sharing options...
SergioE Posted October 29, 2016 Author Share Posted October 29, 2016 Thaanks, i try to install clean Prestashop. Link to comment Share on other sites More sharing options...
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