timonandries Posted October 25, 2016 Share Posted October 25, 2016 Hello, There are plenty of topics regarding VAT questions but I didn't really found a solution for my problem. The company is located in Belgium and also delivers to the Netherlands, France and Germany. They deliver to regular persons without a VAT number, so for them, their order will always be with VAT, doesn't matter which country they are from.But if the buyer is a professional with a VAT number, the order will be without VAT if he's from NL, FR or GER, and this is the part I can't seem to configure correctly in Prestashop. Do you as a client need to edit your account to add a VAT number, so the shop recognizes this? Link to comment Share on other sites More sharing options...
Simonas Invertus Posted October 25, 2016 Share Posted October 25, 2016 when you register as a client in PrestaShop there are two options: 1) Register as a Person. You have to pay VAT 2) Register as a Company. You have to enter your VAT number and if everything is ok, VAT should not be added. Link to comment Share on other sites More sharing options...
timonandries Posted October 25, 2016 Author Share Posted October 25, 2016 Thanks for the respons! When I create a new account I don't really have those option. First part are the personal details, and then below I have company information, some fields like SIRET and APE. I have no idea what those are. But nothing to add VAT number. I've added a screenshot. Link to comment Share on other sites More sharing options...
Simonas Invertus Posted October 25, 2016 Share Posted October 25, 2016 Yes, you are right. SIRET and APE are company numbers for France. There is a VAT field in BO, but there is no VAT field in FO. Link to comment Share on other sites More sharing options...
timonandries Posted October 25, 2016 Author Share Posted October 25, 2016 What do you mean with BO and FO? Link to comment Share on other sites More sharing options...
Simonas Invertus Posted October 25, 2016 Share Posted October 25, 2016 BO->BackOffice FO->Front In our shop, we made custom modifications and I forgot about that So I though that every shop looks the same. Maybe some of these modules would help you to solve your problem: http://addons.prestashop.com/en/search?id_category=0&search_query=vat If you go to BackOffice Customers->Addresses and edit any of them there is a field "VAT number" Link to comment Share on other sites More sharing options...
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