imugur Posted October 23, 2016 Share Posted October 23, 2016 (edited) I did an upgrade from 1.6.0.5 to 1.6.1.7. Everything finished OK without any errors. But when I want to login in Back office, after inserting the email and the password, nothing happens. In the browser console I get the following error message: jquery-1.11.0.min.js:4 POST http://e-cadouri.net/xxx/ajax-tab.php?rand=1477238081326 500 (Internal Server Error) I enabled debug logging, I cleared cache and cookies, I checked the cookie string, and all other posts on this forum related to this subject. Do you have any suggestions before I rollback? Fix is related to localization. The localized admin file found in translations/your language/admin.php. has missing translations most probably. Change it with default English file found in translations/en folder and should work Edited October 26, 2016 by imugur (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted October 24, 2016 Share Posted October 24, 2016 Turn on dev mode and click on that red entry when it pops out, it should tell you what's wrong Link to comment Share on other sites More sharing options...
imugur Posted October 24, 2016 Author Share Posted October 24, 2016 you mean dev mode on Chrome? here it is what I get: jquery-1.11.0.min.js:4 POST http://e-cadouri.net/lucru/ajax-tab.php?rand=1477311712321 500 (Internal Server Error)send @ jquery-1.11.0.min.js:4ajax @ jquery-1.11.0.min.js:4(anonymous function) @ login.js?v=1.6.1.7:130d.complete @ jquery-1.11.0.min.js:4j @ jquery-1.11.0.min.js:2add @ jquery-1.11.0.min.js:2lc @ jquery-1.11.0.min.js:4g @ jquery-1.11.0.min.js:4dequeue @ jquery-1.11.0.min.js:3(anonymous function) @ jquery-1.11.0.min.js:3each @ jquery-1.11.0.min.js:2each @ jquery-1.11.0.min.js:2queue @ jquery-1.11.0.min.js:3animate @ jquery-1.11.0.min.js:4n.fn.(anonymous function) @ jquery-1.11.0.min.js:4doAjaxLogin @ login.js?v=1.6.1.7:129submitHandler @ login.js?v=1.6.1.7:14s @ jquery.validate.js:2(anonymous function) @ jquery.validate.js:2dispatch @ jquery-1.11.0.min.js:3r.handle @ jquery-1.11.0.min.js:3 not sure what this means... Link to comment Share on other sites More sharing options...
rocky Posted October 24, 2016 Share Posted October 24, 2016 He means PrestaShop's development mode. Edit config/defines.inc.php and change the value of _PS_MODE_DEV_ from false to true, then you should get a more useful error message in Chrome. Link to comment Share on other sites More sharing options...
imugur Posted October 24, 2016 Author Share Posted October 24, 2016 It is in dev mode Link to comment Share on other sites More sharing options...
musicmaster Posted October 24, 2016 Share Posted October 24, 2016 Did you have a look in the error log of your server? Link to comment Share on other sites More sharing options...
imugur Posted October 24, 2016 Author Share Posted October 24, 2016 I only see this: *ERROR* 2016/10/24 - 16:44:40: Property PrestaShopLogger->message is empty at line 909 in file classes/ObjectModel.php Link to comment Share on other sites More sharing options...
arlogicss Posted October 25, 2016 Share Posted October 25, 2016 Hello Any one can help...as i migrate my prestashop website from 1 server to other..website working good but not access to backoffice..as it redirect to login page without any error. Link to comment Share on other sites More sharing options...
musicmaster Posted October 25, 2016 Share Posted October 25, 2016 Hello Any one can help...as i migrate my prestashop website from 1 server to other..website working good but not access to backoffice..as it redirect to login page without any error. That is the infamous login loop. The forum is full of it and it can have many causes. Most likely however you need to adapt the values in your ps_shop_url table to reflect your new situation. Link to comment Share on other sites More sharing options...
arlogicss Posted October 25, 2016 Share Posted October 25, 2016 i already checked domian: myweb.com domain_ssl: myweb.com physical adres: / Link to comment Share on other sites More sharing options...
arlogicss Posted October 25, 2016 Share Posted October 25, 2016 i think it is problem in .htaccess file as i did not find it in root as i upload from local instalation and change localhost to myweb,com and base url is / ...but did not find any url for admin... if u can paste here complete code of htaccess file i can check it Link to comment Share on other sites More sharing options...
musicmaster Posted October 25, 2016 Share Posted October 25, 2016 The best way to check whether it is .htaccess is just deleting it. Unless the rather case that you have a module or yourself making modifications it is just shop generated. For certainty you could rename it instead. Link to comment Share on other sites More sharing options...
arlogicss Posted October 25, 2016 Share Posted October 25, 2016 yes i checked but still no luck no issue in .htaccess Link to comment Share on other sites More sharing options...
imugur Posted October 25, 2016 Author Share Posted October 25, 2016 (edited) Same here, but I think it's not an issue related to the loop or domains. There is an internal server error and the page stops loading. I don't know how to debug it. Is there any other log we can check? Anything else we can do? Edited October 26, 2016 by imugur (see edit history) Link to comment Share on other sites More sharing options...
arlogicss Posted October 26, 2016 Share Posted October 26, 2016 i tried every solution on forum but no luck Link to comment Share on other sites More sharing options...
musicmaster Posted October 26, 2016 Share Posted October 26, 2016 Did you also try cleaning cookies and using another browser? Link to comment Share on other sites More sharing options...
imugur Posted October 26, 2016 Author Share Posted October 26, 2016 tried everything already proposed on this forum on the subject or similar. different computers, different browsers, etc. It's an internal server error. where can we find more about that error? Link to comment Share on other sites More sharing options...
imugur Posted October 26, 2016 Author Share Posted October 26, 2016 FIXED: Fix is related to localization. The localized admin file found in translations/your language/admin.php. has missing translations most probably. Change it with default English file found in translations/en folder and should work 1 Link to comment Share on other sites More sharing options...
musicmaster Posted October 26, 2016 Share Posted October 26, 2016 tried everything already proposed on this forum on the subject or similar. different computers, different browsers, etc. It's an internal server error. where can we find more about that error? a) Switch on developer mode: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Look in the error log of your server c) You can see the content of Ajax calls by going to Network in your debugger (F12 in Chrome) Link to comment Share on other sites More sharing options...
imugur Posted October 26, 2016 Author Share Posted October 26, 2016 a) Switch on developer mode: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Look in the error log of your server c) You can see the content of Ajax calls by going to Network in your debugger (F12 in Chrome) issue is fixed, I don't know how to mark the topic fixed. see the above red post Link to comment Share on other sites More sharing options...
phantom309 Posted October 30, 2016 Share Posted October 30, 2016 I am having same Problem I upgraded from 1.6.1.3 to 1.6.1.8 and Now when I try to login it keeps resetting the page https://southsidevacuum.com/admin-1426952052/index.php?controller=AdminLogin&token=92d14c10c6c96f32ce6f4e1172acf600&redirect=AdminProducts Link to comment Share on other sites More sharing options...
NemoPS Posted October 31, 2016 Share Posted October 31, 2016 Did you try with another browser or chrome's incognito? Link to comment Share on other sites More sharing options...
phantom309 Posted October 31, 2016 Share Posted October 31, 2016 Yes Tried another Browser and cleared cache Link to comment Share on other sites More sharing options...
imugur Posted October 31, 2016 Author Share Posted October 31, 2016 did you apply the fix suggested in red in the first post? Link to comment Share on other sites More sharing options...
phantom309 Posted October 31, 2016 Share Posted October 31, 2016 What Line do you Fine language admin.php file Link to comment Share on other sites More sharing options...
NemoPS Posted November 2, 2016 Share Posted November 2, 2016 Do you get any error if you fire up the debug console in chrome? After clicking Link to comment Share on other sites More sharing options...
phantom309 Posted November 2, 2016 Share Posted November 2, 2016 I am Little new to this how do I activate debug console and what I am I looking for Link to comment Share on other sites More sharing options...
rocky Posted November 3, 2016 Share Posted November 3, 2016 It depends on your browser. You'll probably be able to open them by pressing F12. In Chrome, you can go to ... > More tools > Developer tools. In Firefox, you must install Firebug and then click its button. Link to comment Share on other sites More sharing options...
revert Posted November 9, 2016 Share Posted November 9, 2016 try to look in your configuration table change in database table ps_configuration CIPHER_ALGORITHM 1 to 0 Link to comment Share on other sites More sharing options...
Alexandra-Ionela Posted November 10, 2016 Share Posted November 10, 2016 (edited) FIXED: Fix is related to localization. The localized admin file found in translations/your language/admin.php. has missing translations most probably. Change it with default English file found in translations/en folder and should work Hello! I have the same problem after I updated my PrestaShop store from 1.6.1.7 to 1.6.1.8 and 1.6.1.9. Can you explain in more detail how you did that? Thank you! Edited November 10, 2016 by Alexandra-Ionela (see edit history) Link to comment Share on other sites More sharing options...
Alexandra-Ionela Posted November 10, 2016 Share Posted November 10, 2016 (edited) I solved my login problem with the solution offered by imugur. Thank you! Edited November 10, 2016 by Alexandra-Ionela (see edit history) Link to comment Share on other sites More sharing options...
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