joope Posted May 26, 2010 Share Posted May 26, 2010 Is there any module or option that will allow me to place a link on my site for my clients to track their orders? To where they don't have to email customer service for the tracking number. They could login in or click on a link from my menu bar. Thanks Link to comment Share on other sites More sharing options...
bezwada Posted May 17, 2012 Share Posted May 17, 2012 yes looking for the same functionality.. i think this is the basic thing in a ecommerce website. sad that PS dont have it preinstalled.. any one ? got any clue ? please ? Link to comment Share on other sites More sharing options...
bezwada Posted May 17, 2012 Share Posted May 17, 2012 this is what i am talking about.. how to add a tracking number ? i dont get this in my PS Link to comment Share on other sites More sharing options...
helldog2004 Posted May 17, 2012 Share Posted May 17, 2012 If I am not mistaking you have a guest-tracking.php file in your PS Take a look in your BO go to preferences--> SEO & URLs Take your screen down, and take a look into your guest-tracking every product has an product ID, if they order a product you can change the product to send, received etc Clients will see this information in there guest-tracking page! cheers helldog! Link to comment Share on other sites More sharing options...
bezwada Posted May 17, 2012 Share Posted May 17, 2012 i am sorry but i didnt get what you talking about ? i am asking about how to a tracking number to the order from BO to show the client his tracking number in the myaccount Link to comment Share on other sites More sharing options...
helldog2004 Posted May 17, 2012 Share Posted May 17, 2012 I am not sure if it works in the Myaccount section, but I do know PS has an guest-tracking available. This will work for everyone who has the order-id, this way the client can follow how far his baught product is. Link to comment Share on other sites More sharing options...
bezwada Posted May 18, 2012 Share Posted May 18, 2012 but i am talking about a different thing. what i want to do is add a tracking number to the order from back office. which the client can look at by login in to his account... Link to comment Share on other sites More sharing options...
helldog2004 Posted May 18, 2012 Share Posted May 18, 2012 I am not sure we are completely synchronized but take a look in here you might find something usefull in here.. http://addons.prestashop.com/en/search?search_query=tracking+order Cheers helldog! Link to comment Share on other sites More sharing options...
bezwada Posted May 21, 2012 Share Posted May 21, 2012 thanks mate!! i guess this is what i am looking for http://addons.prestashop.com/es/logistique/3358-multiple-tracking-numbers-multiple-carriers.html appreciated your help Link to comment Share on other sites More sharing options...
VNguyen Posted May 21, 2012 Share Posted May 21, 2012 No need to have new module to show tracking number to your customer in myaccount page. If you can put the file "order-detail.tpl" at $PS_DIR/themes/$YOUR_THEME_NAME, I can help. Link to comment Share on other sites More sharing options...
bezwada Posted May 23, 2012 Share Posted May 23, 2012 but the thing is. in back office. we dont have an option to add a tracking number to the order.. i dont know how to get that either... we use 2 shipping companies. and what i want is. > go to orders in back office > select specific order and enter the tracking number to it. > the system should send a mail to the client and must show this tracking in my account page of client Link to comment Share on other sites More sharing options...
Recommended Posts