2 products in cart = 2 shipping fees

[_AlexG_]

Hi,

 

Some products are lightweight, so they are sent by letter.

Other products are sent in a package.

 

The problem: if a lightweight product is bought with a heavy product, the shipping fees of the 2 carriers are cumulated, instead of choosing only the package carrier.

 

Is there a way to fix it ?

 

 Thank's ! 

Alex

[razaro]

How did you set up both carriers ? 

 

For example if letter is 0 - 0.4 kg and package from 0 - 100 kg wouldn't that bring

both carriers as an option ?

 

And do you maybe have specific carrier defined in  product back office settings ?

[_AlexG_]

Hi, 

 

Thank's for your reply.

 

Indeed, I have specific carrier defined in product back office. Lightweight products have the letter carrier. Other products have the package carrier.

With this configuration, a product can't have two carriers in this case.

 

Thank's for your help

[razaro]

OK , then that is how PrestaShop works by default.

Because you have just letter carrier for light-weighted and package for other products it 

does use 2 carriers and fees are cumulated. And it can not use package carrier price

only because light-weighted products does not have that defined. It is like 2 sets that does

not intersect so PrestaShop use both and its sum.

 

Not sure about this but you could check maybe to create cart rule that have condition: 

if one light-weighted product and one other then letter carrier would have free shipping.

If that is too complex for default cart rules maybe there is some module or some custom code

is needed so it works like you wanted.

[_AlexG_]

Thank's for your help.

 

I tried to create carte rule, but as you said, it's too complex for it. I didn't find any module either. I thank I will try to code that...

 

Thank's !