RaWMotorsports Posted October 20, 2016 Share Posted October 20, 2016 Hello,I face a problem on Prestashop 1.6.1.5 and mail alert V3.6.0 The mail alert system work properly when the customer place an order by himself on the front office. I mean the merchant recieve the notification that an order came. BUT, when the merchant do an order by himself on the back office, the email that is supposed to be sent to the merchant to notify an order came do not work ! Does someone may have the start of an explanation ? Thank you Link to comment Share on other sites More sharing options...
Logical IT Posted October 20, 2016 Share Posted October 20, 2016 Hello, Read this post for the solution: https://www.prestashop.com/forums/topic/556808-solved-mailalerts-360-does-not-send-mail-to-vendor-seller/ Link to comment Share on other sites More sharing options...
RaWMotorsports Posted October 21, 2016 Author Share Posted October 21, 2016 I will continue discussion in your post not to spread information for the next guy who will look for info on this Link to comment Share on other sites More sharing options...
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