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Error - New Customer Registration


Bleu de Cocagne

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Hi,

 

My shop is giving a weird error, when trying to register a new customer. Hitting save and then:

 

"TECHNICAL ERROR: unable to save account Details: Error thrown: [object Object] Text status: error"

 

Why is this? My client just launched the shop and almost everything was working fine.

 

Any help?

 

Regards,

 

 

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you need to provide url for community to view, you  can edit post and remove later.

 

make sure  PrestaShop debug mode is disabled, this can lead to unpredictable results.

El Patron i'm sorry, said debug mode is disabled, but confused it with CACHE. How to check of debug is disable?

 

Thank you!!

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Hi, in testing I see that you are getting a 500 internal server error:

http://screencast.com/t/WqJZkpBb
In this case I suggest looking at your hosting error log.
You can check/enable/disable PrestaShop debug mode following this post:
https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

Edited by El Patron (see edit history)
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Hi, in testing I see that you are getting a 500 internal server error:

 

http://screencast.com/t/WqJZkpBb

In this case I suggest looking at your hosting error log.

You can check/enable/disable PrestaShop debug mode following this post:

https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

 

 

Thank you! Ok for the debug, will test it now.

 

Sorry for my ignorance but how to look into my hosting error log?

 

Best,

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