sunset27 Posted October 18, 2016 Share Posted October 18, 2016 when a customer is registering it gets halfway through the registration and then locks them out. When they try to sign back in with the password they created, it says password is wrong. then they have to get a new password sent to their email address. BUT when they go back to sign in with the recovery/new password, nothing happens and they can't log in at all. So basically they can't log in or order anything. Any one else having this problem?? Link to comment Share on other sites More sharing options...
Logical IT Posted October 18, 2016 Share Posted October 18, 2016 Hello, I recommend you turn on PrestaShop debug mode. Errors will be reported to the screen which will help you troubleshoot the problem. Click here to learn how to turn on debug mode: http://presta101.com/tips/how-to-put-prestashop-1-6-in-debug-mode/ Link to comment Share on other sites More sharing options...
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