Problem with product tabs (Combinations, Features, Costum., Disc.)

[molino24]

Hi,

Please check the attached photo.
I can't using these tabs because I can't find the content. I don't know where or how missed the contents from these windows. I have another 1.1 prestashop and these tabs are working at that.

I have a few combinations but I can't change it becasue this problem. Otherwise the combinations are working on the front office!

The internet connection also good, so not the loading or same the problem.

Maybe I deleted a file from the FTP? Or the database damaged? Anybody know how can I repair this problem?

Thanks in advance!

Zsombor

[tomerg3]

Edit /config/config.inc.php and change the 4th line (+-) to

@ini_set('display_errors', 'on');

This should print out the actual error that is causing the page not to load, once you have it, post it here.

[molino24]

Dear Tomerg3!

Thanks your answer. I tell you frankly I don't understand what you mean. I did what you wrote but where can I find the error message or print? I changed "on" what you wrote but the problem still here :-)

Sorry I don't have enough experiences, please explain how can I "print out" the error.

BR,
Zsombor

[rocky]

You must wait for TinyMCE to finish loading before you can view those tabs. If there is a Javscript error in TinyMCE, then those tabs will never load. In IE, check whether it says "Done, with errors" in the bottom-left corner. If it does, click the icon and post the error messages here.

[molino24]

Hi Rocky,

I'm using Firefox but this browser doesn't show any error. Yes, the IE show an error message:
line: 847
character: 7
error: '$' no definied
code: 0

Do you have an idea which file has problem?

BR
Zsombor

[rocky]

That error usually means that jQuery isn't loaded. I suggest that you make sure that js/jquery/jquery-1.2.6.pack.js has been uploaded (and all the other files in the js directory and subdirectories).

[molino24]

I overwrited the jquery directory but still not good.

I think that the IE show the correct problem (line: 847; character: 7) but I don't know which is the wrong file.

[rocky]

View the source of the website and go to line 847 to see the line that is causing the error.

[molino24]

Here is another photo. You can see the 847. line and the 7. character. This is a " character. What is the problem?
Thanks again that you still try to help me :-)

[rocky]

It is actually $ that is causing the problem. You need to count the tabs and spaces before the line in the character count. This doesn't help me though. It just tells me that jQuery isn't loading, so the jQuery syntax $.get isn't being recognised. You need to figure out why jQuery isn't loading.

[pinksnail]

I'm having the same problem. Nothing shows up in my product tabs. I've re-uploaded the js folder and still no change. Can someone help me out?

[nurek]

Hi, Same problem here, have you been able to find any solution in these few months??

[wel_com_]

i had the same problem and i resolve it by changing
in config/config.inc at line 4:

@ini_set('display_errors', 'off');

for

@ini_set('display_errors', 'on');

i hope it can help you