spinning save buttons and errors

[Truffelstunter]

i have the spinning button problem

 

below a copy paste of the error log from cpanel

 

[Wed Oct 12 19:40:21.244059 2016] [:error] [pid 154061] (12)Cannot allocate memory: [client 82.74.14.122:59436] couldn't create child process: /opt/suphp/sbin/suphp for /home/detruf1q/public_html/index.php, referer: http://detruffelstunter.nl/admin888/index.php?controller=AdminDashboard&token=f7bcd8a9d9d32d4627d607d5d555eae2

[Wed Oct 12 19:40:21.243932 2016] [:error] [pid 154545] (12)Cannot allocate memory: [client 82.74.14.122:59434] couldn't create child process: /opt/suphp/sbin/suphp for /home/detruf1q/public_html/index.php, referer: http://detruffelstunter.nl/admin888/index.php?controller=AdminDashboard&token=f7bcd8a9d9d32d4627d607d5d555eae2

[Wed Oct 12 19:40:21.242877 2016] [:error] [pid 154061] (12)Cannot allocate memory: [client 82.74.14.122:59436] couldn't create child process: /opt/suphp/sbin/suphp for /home/detruf1q/public_html/admin888/index.php, referer: http://detruffelstunter.nl/admin888/index.php?controller=AdminDashboard&token=f7bcd8a9d9d32d4627d607d5d555eae2

 

sorry for the double post. the forum gave me an error (probably for copy pasting the whole error log

Edited October 12, 2016 by Truffelstunter (see edit history)

[Truffelstunter]

im a  noob

i found this error in the log in cpanel

 

[Wed Oct 12 19:40:21.244059 2016] [:error] [pid 154061] (12)Cannot allocate memory: [client 82.74.14.122:59436] couldn't create child process: /opt/suphp/sbin/suphp for /home/detruf1q/public_html/index.php, referer: http://detruffelstunter.nl/admin888/index.php?controller=AdminDashboard&token=f7bcd8a9d9d32d4627d607d5d555eae2

[Wed Oct 12 19:40:21.243932 2016] [:error] [pid 154545] (12)Cannot allocate memory: [client 82.74.14.122:59434] couldn't create child process: /opt/suphp/sbin/suphp for /home/detruf1q/public_html/index.php, referer: http://detruffelstunter.nl/admin888/index.php?controller=AdminDashboard&token=f7bcd8a9d9d32d4627d607d5d555eae2

 

what is it? and what can i do about it?

 

[jetway]

I understand that you found this in the control panel of your hosting provider not in prestashops admin section.

I would get in contact with your hosting provider to discuss the error. I've seen it when not enough memory could be allocated to a process, so it might be that.

 

or If you have access to the settings you can increase it yourself.

Edited October 12, 2016 by jetway (see edit history)

[rocky]

It seems your host isn't providing enough resources for PrestaShop to run. You should contact your host.

[Truffelstunter]

I have upgraded our account and its gotten a little better but still the same errors.