cant login back office even if i reset password

[ipcomp1]

Hello all

 

i have big problem,

suddenly i cant login back office even if i reset password , when try to reset it send me email with new password 

but when i try to login nothing happen .... any idea ??? anyone ?

using prestashop ver 1.5

 

Thanks,

Shlomi

[prestamonste]

Hi,

You can change the password manually by the way.

 

Step 1:

Login cpanel => go to manager file: your_website/config/settings.inc.php

Open this file and go to line code 13.

define('_COOKIE_KEY_', 'your string cookie key');

Copy your string cookie key

Step 2:

Go to a page support MD5 Encrypt: EG: http://www.md5online.org/md5-encrypt.html

- Paste your string cookie key on the input encrypt.

- Add more your password after this string

You can see more in there:

http://take.ms/NfakE

After that click on botton Encrypt. Copy string encrypt.

Step 3:

Go to cpanel -> go to phpmyadmin -> choose your database -> open table employee.

Edit your account and paste string encrypt to column passwd. Save + close table.

 

Back to backoffice and login again.