kassimi.hn Posted October 10, 2016 Share Posted October 10, 2016 Hi everyone, I have spent many hours searching for a solution about email issue. well, I'm using mail function when I try to send a mail test (preferences -> email ) I get the message that the message has been sent , but when I check my gmail inbox I have nothing (I even checked draft folder, nothing found). Can you help me please. Link to comment Share on other sites More sharing options...
Logical IT Posted October 10, 2016 Share Posted October 10, 2016 Hello, Check prestashop logs screen for email errors. From back office go to -> advanced parameters -> logs -> sort by date Link to comment Share on other sites More sharing options...
kassimi.hn Posted October 10, 2016 Author Share Posted October 10, 2016 that's what I have in logs screen what doesn't mean , how can I have the detail : Contact edition Contact 3 0x 0 10/10/2016 08:56:37 Link to comment Share on other sites More sharing options...
kassimi.hn Posted October 13, 2016 Author Share Posted October 13, 2016 No body answers me Link to comment Share on other sites More sharing options...
rocky Posted October 14, 2016 Share Posted October 14, 2016 Contact your host. If the emails are being logged in PrestaShop, then it's a problem with your mail settings or server. Link to comment Share on other sites More sharing options...
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