cheapweb Posted October 9, 2016 Share Posted October 9, 2016 I will be very happy if anyone will take a look at my new shop and maybe have suggestions how to fix the slowness. I think it is very slow and I am getting many 503 errors purezone.dk thx ps. its in danish Link to comment Share on other sites More sharing options...
Logical IT Posted October 10, 2016 Share Posted October 10, 2016 Hello, I just tried to access your store from Australia and got HTTP Error 503 - Service unavailable. Have your tried contacting your web host provider for support? Link to comment Share on other sites More sharing options...
cheapweb Posted October 10, 2016 Author Share Posted October 10, 2016 Hi Yes I have and they say nothing is wrong. So I am kind of confused about what it can be. Link to comment Share on other sites More sharing options...
Logical IT Posted October 11, 2016 Share Posted October 11, 2016 Hello, Have a read of this forum post for troubleshooting ideas: https://www.prestashop.com/forums/topic/335754-error-503-problem/ Link to comment Share on other sites More sharing options...
Naldinho Posted October 11, 2016 Share Posted October 11, 2016 I also got 503 Overloaded From Canada.I would switch hosting companies. This is the first time I've seen 503 Overload but the title is pretty self-explanatory plus I did a quick google search and it confirms that this is typically because your server is overloaded. There are plenty of bad hosting companies overselling shared hosting. Link to comment Share on other sites More sharing options...
selectshop.at Posted October 12, 2016 Share Posted October 12, 2016 Overload also from EUROPE - Austria. The best, you change hosting company, or at least to a better package. VPS for example, but not shared hosting at all. Link to comment Share on other sites More sharing options...
Doulas Akula Posted October 19, 2016 Share Posted October 19, 2016 Same here. Kenya Link to comment Share on other sites More sharing options...
selectshop.at Posted October 19, 2016 Share Posted October 19, 2016 The best, you change hosting company, or at least to a better package. VPS for example, but not shared hosting at all. It's a server problem, you cannot manage by yourself. This should be managed by your hoster. His network is to slow, i.e. the server cannot answer in time all tasks he is having. = OVERLOAD Link to comment Share on other sites More sharing options...
cheapweb Posted October 21, 2016 Author Share Posted October 21, 2016 Hello, Have a read of this forum post for troubleshooting ideas: https://www.prestashop.com/forums/topic/335754-error-503-problem/ Thx that post solved the problem. Geolocation must be switched off and 503 is gone Link to comment Share on other sites More sharing options...
yoorshop Posted November 10, 2016 Share Posted November 10, 2016 (edited) I confirm 503 error is a hosting issue, but is it is really a lack ok knowledge/understanding to say directly like some others : hosting issue = change host 1. Your plan has limits, isn't it too tight, can you upgrade ? In mean time, does your site is not doing a 300-400 requests at initial load ? this is ordinary issue where a module is either not installed properly or conflicting with another. Hire a webmaster to look at this if you can't. 2. If after upgrade, if you are sure that both : - site has no issue AND - slowness persists, it means overloaded server, or their plan are too tight/server are overloaded OR even not well maanaged/optimized = Change host with no delay... Edited November 10, 2016 by yoorshop (see edit history) Link to comment Share on other sites More sharing options...
selectshop.at Posted November 15, 2016 Share Posted November 15, 2016 I confirm 503 error is a hosting issue, but is it is really a lack ok knowledge/understanding to say directly like some others : hosting issue = change host 1. Your plan has limits, isn't it too tight, can you upgrade ? In mean time, does your site is not doing a 300-400 requests at initial load ? this is ordinary issue where a module is either not installed properly or conflicting with another. Hire a webmaster to look at this if you can't. 2. If after upgrade, if you are sure that both : - site has no issue AND - slowness persists, it means overloaded server, or their plan are too tight/server are overloaded OR even not well maanaged/optimized = Change host with no delay... As you can read one post before yours: Problem already solved.... Link to comment Share on other sites More sharing options...
mgitech33 Posted June 22, 2017 Share Posted June 22, 2017 Hi you need to optimize your site and also try fine tune your mysql database.. Link to comment Share on other sites More sharing options...
selectshop.at Posted June 23, 2017 Share Posted June 23, 2017 Hi you need to optimize your site and also try fine tune your mysql database.. Will now close this topic, cause it is already solved: As you can read one post before yours: Problem already solved.... Link to comment Share on other sites More sharing options...
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