caesar1 Posted October 8, 2016 Share Posted October 8, 2016 Hi, I am somewhat new to PrestaShop. I need to prevent the customer from completing an order if a shipping quote does not apply to the current order. I have only one shipping carrier, with a limited weight range. I have already disabled the free carrier option in Shipment module, but when a customer order exceeds the range, it says that shipment is free!... Anyone encountered this issue before is kindly invited to help. Thanks. Link to comment Share on other sites More sharing options...
razaro Posted October 8, 2016 Share Posted October 8, 2016 Try this: in back ofiice edit your carrier and on second tab where prices are check this setting Out-of-range behavior set it to disable carrier. Then it should not display carrier in checkout if order weight exceeds limit. Link to comment Share on other sites More sharing options...
caesar1 Posted October 10, 2016 Author Share Posted October 10, 2016 Thanks razaro. I had done it already, but hadn't test it till the end... 1 Link to comment Share on other sites More sharing options...
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