Shop switches to default language on every click

[sumsel]

Hi community,

 

I try to make a new prestashop installation usable (still a newbie) and encounter the following strange behaviour:

 

I have two languages in the frontend so far, German and French. French is default frontend language (which also makes my backoffice speak french but that's a different topic and not really an issue).

 

Now whenever I want to browse the shop in German, and I choose a link in the shop, or even type the URL manually, I see the result in the default language French and have to select German language again to see the page as desired. As if the shop can't remember the langauge I want.

 

Example:

page cms 2 is legal notices page, and cms 3 that's the terms and conditions. They are all filled with content in the respective language.

Language 2 is German, language 3 is French, default is language 3.

 

I look at cms2 in language 2.

 

index.php?id_cms=2&controller=cms&id_lang=2

 

Now manually in the browser I change the URL to see cms 3. I type:

 

index.php?id_cms=3&controller=cms&id_lang=2

 

Magically, the shop takes me to lang=3. I see this URL now in the broswer:

 

index.php?id_cms=3&controller=cms&id_lang=3

 

I didn't want or select that. Now, when I click on german language, or change the URL to lang=2 as it was before, I do see the page in German.

 

 

What am I doing wrong?

 

Thanks for any hints....

 

[rocky]

Check the Localization > Localization tab in the Back Office and check whether "Set language from browser" is set to "Yes". If it is, try setting it to "No" to see if that makes a difference.

[El Patron]

along with rocky's observation please also try this:

 

I've seen some have issue with this setting for some shop managers.

 

back office-->localization-->localization-->find 'Set default country from browser language' and  disable it.

 

Re-test 

[sumsel]

@ rocky,

@ el patron,

 

thank you for your hints!

 

Both are disabled already. I tried to eliminate this kind of "intelligence" already when I was struggling with taxes not properly displayed in the shop.

 

Any further potential sources of trouble?

[El Patron]

@ rocky,

@ el patron,

 

thank you for your hints!

 

Both are disabled already. I tried to eliminate this kind of "intelligence" already when I was struggling with taxes not properly displayed in the shop.

 

Any further potential sources of trouble?

 

 

good job on breaking the internet, lol.

 

You will need someone to get a hands on look at this, it could be any number of 'other' things.

 

You can PM me with back office and ftp access and i can take a look at it closer time available.

 

Because now we would just come up with 'things' to check,  i.e. playing 20 questions. 

 

happy day, el

[sumsel]

Hi el,

 

thanks for your offer. Before I bother you with a pm and passwords etc, I will try to kill and reinstall the whole shop. Maybe that will magically eliminate the issue. Once that is done I will post or message. If I don't give up on the whole project, which is also kinda possible.

 

cheerio

[sumsel]

Solved.

 

This behaviour is apparently caused by a bug in one-click installations available through web server admin interfaces like Plesk.

 

In the config folder, locate the file settings.inc.php, and remove or comment out the line "define('APS', 'ON');"

 

Problem is gone.

 

Had not been able to locate this solution before. Found in google when I was looking for something else. Solution located here:

http://stackoverflow.com/questions/32925898/prestashop-help-language-keeps-changing-back-to-default

 

Thought I would add the solution here for searchability.

 

Cheers