Import prestashop with softaculous

[isbenj]

when trying to import my Prestashop hosted from PrestaCloud to another hosting server, i need to specify the below parameters

  FTP Path

Relative path to web accessible directory of user. e.g. /public_html
 

Installation Directory (Optional)

Installation directory e.g. blog if you have installed the script at /public_html/blog

 

any ideas ?
 

Edited October 3, 2016 by isbenj (see edit history)

[Santori]

Hello:

The public_html is the good way for you.

Leave the other opcion empty.

With this your prestashop will be in the root of your domain, If tomorrow you need a blog or something it will be installed in for example public_html/blog.

Regards

[isbenj]

Hi Santori,
thanks for your answer, but it seems that the tree directory of the prestahop cloud version is  different from the downloaded one. putting /public_html doesnt work.

in .htaccess, i found a variable definition HTTP_PS_ROOT_DIR_  = /homez.106/pca12345/www/ 
i tried with the above path, but i get an error

• Specified FTP Path does not exist

[Santori]

Hello, in this case you must to  speak with the prestashop clou team, really, you dont have access to the prestashop archives and you need to ask o download a database and prestashop files.

 

Regards

[isbenj]

Database can be downloaded from the back store, the only pending thing is to get the images and all related prestashop files. I opened a ticket with the support team and I am currently waiting for an answer.