email translation error when update

[vucumbra]

hi

when i translate my core email in italian the theme  is wrong

i just translate 1 string and logo not appear and  theme is different

anyone can help?

here the attachment original and modificated

[shokinro]

If you are using back office translation function to translate email template, you have to pay more attention to do not break the variables in email templates. it is very easy to make mistake with HTML editor since invisible tags may break the variable.

 

I suggest you try to restore the email template (from original package) and try again to see if it will fix the problem.

 

You may also consider to use general text editor like Windows notepad to do the translation so you will not break the variables.