televi Posted September 30, 2016 Share Posted September 30, 2016 My SuperAdmin can add/change/view the shipping tracking number. My Customers can view their tracking number. But how can i allow my employees to be able to View the tracking number? When an employee logs in and view the order they do not have the "Shipping | Merchandise " tab table. I gave every single permission to my employees but they still do not see the shipping box. What do i have to do in order to allow my employees to View the shipping tab? Thank you! Link to comment Share on other sites More sharing options...
shokinro Posted October 1, 2016 Share Posted October 1, 2016 From what I know, there is not permission setting specific for shipping info of an order, as long as you have set permission to see order, it should be able to see shipping info including tracking #. Link to comment Share on other sites More sharing options...
televi Posted October 2, 2016 Author Share Posted October 2, 2016 My employees are set with the default permissiona for the Salesmen profile. I created a new profile and selected every single permission possible to test it out and I still could not see the shipping info when I login as an employee user. Link to comment Share on other sites More sharing options...
televi Posted October 3, 2016 Author Share Posted October 3, 2016 I have attached a screenshot of an employee logged in and viewing an order. They do NOT see the Shipping tab. But when i login as a Super Admin and view an order i do see the shipping tab. I can even enter a tracking number. My second screen shot is showing that the employee has every single permission possible and he still does not see the shipping tab when viewing an order. Why is this happening? What do i have to do in order to show the shipping tab to my employees? For security reasons i do not want to give SuperAdmin to my employees. Link to comment Share on other sites More sharing options...
shokinro Posted October 5, 2016 Share Posted October 5, 2016 it is really strange if it is not affected by any 3rd party module or custom changes of your store. Sorry I do not have any idea how would that happen without look into code of your store. you may try to have someone look into your store. Link to comment Share on other sites More sharing options...
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