Presta Shop favicon won't go away

[greyerash]

I know there is another topic, but it doesn;t solve what i want.

I'ved deleted all the favicons from prestashop, Img, template all i could find.
But still that logo appears.
I'ved uploaded mine, deleted cookies, nothing.

I also noticed that my logo only appears only when i use http://mysite.com (without www) What is the connection?

I'me really frustrated about this.
I'ved even reinstalled prestashop without favicons, and it still appears.

Got any ideas?? Please..

[thecat22]

Hi,

You have to do CTRL + F5 on your browser, and then shut down the browser and open it again.
Normally it works (with IE and Google Chrome)

[kidnkorner]

This won't work with FireFox

[greyerash]

It's not browser related. There is another prestashop favicon besides the ones in img and templates. I'ved already cleared browser history.
My favicon was showing until i set canonical url to point from http://mysite.com to http://www.mysite.com

When you view the adress with "www" the default presta favicon appears.

Also when the page is loading my favicon appears.

I'ved long deleted all default favicons i could find in img and template and still it appears. it's not browser related, it is another favicon besides those to somewhere.

[rocky]

It is most likely a cache issue. There are only two favicon.ico files in PrestaShop. One is in the root img directory and the other is in the root of the current theme's directory. If you have changed those and uploaded them, then you don't have to worry. Try accessing your site from another computer that has never accessed your site before and see whether the new icon appear. If it does, you don't need to worry about it not working on your computer.

You should also add the following code to your .htaccess to redirect http://mysite.com to http://www.mysite.com:

RewriteCond %{HTTP_HOST} ^mysite.com
RewriteRule ^(.*)$ http://www.mysite.com/$1 [R=301,L] 

[kidnkorner]

It is browser cache. I did what rocky said before he posted what he said. I also got with another merchant who I know is running PS and he told me the same thing.

open your browser
hit ctrl+shift+delete
choose everything from the drop down menu
uncheck everything except cache
click enter
close browser
re open browser
and voila!

[chichipets]

Yep, last post is correct. Worked straight away and im using Firefox. Do the shortcut way though, i tried the long way, tools then options and it didnt work, dunno why

[pasko]

I know there is another topic, but it doesn;t solve what i want.

I'ved deleted all the favicons from prestashop, Img, template all i could find.
But still that logo appears.
I'ved uploaded mine, deleted cookies, nothing.

Hi, do it true FTP, so it is 100%
If the PS .ico still show up, it is your cache, browser history etc....

Regards.