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Hello to all.
 
I can not understand what I've done this morning, but I can not longer access my site prestashop .... I think some problem with the .htaccess file ....
 
Then, I'll explain ...

 
Domain: www.graphicandpromo.it
 
The prestashop site is in the folder "prestashop" (so www.graphicandpromo.it/prestashop)
 
When I go to www.graphicandpromo.it it redirect to http://www.graphicandpromo.it/prestashop/index.php/index.php?
 
The same is if I go to www.graphicandpromo.it/prestashop/index.php
 
It always add "index.php?" and the site don't appear.....
 
File .htaccess in the main directory 

##
# @package		Joomla
# @copyright	Copyright (C) 2005 - 2012 Open Source Matters. All rights reserved.
# @license		GNU General Public License version 2 or later; see LICENSE.txt
##

##
# READ THIS COMPLETELY IF YOU CHOOSE TO USE THIS FILE!
#
# The line just below this section: 'Options +FollowSymLinks' may cause problems
# with some server configurations.  It is required for use of mod_rewrite, but may already
# be set by your server administrator in a way that dissallows changing it in
# your .htaccess file.  If using it causes your server to error out, comment it out (add # to
# beginning of line), reload your site in your browser and test your sef url's.  If they work,
# it has been set by your server administrator and you do not need it set here.
##

## Can be commented out if causes errors, see notes above.
#Options +FollowSymLinks

## Mod_rewrite in use.

RewriteEngine On
RewriteBase /
RewriteCond %{HTTP_HOST} ^.graphicandpromo.it$
RewriteRule ^(.*)http://www.graphicandpromo.it/$1 [QSA,L,R=301]

## Begin - Rewrite rules to block out some common exploits.
# If you experience problems on your site block out the operations listed below
# This attempts to block the most common type of exploit `attempts` to Joomla!
#
# Block out any script trying to base64_encode data within the URL.
RewriteCond %{QUERY_STRING} base64_encode[^(]*\([^)]*\) [OR]
# Block out any script that includes a <script> tag in URL.
RewriteCond %{QUERY_STRING} (<|%3C)([^s]*s)+cript.*(>|%3E) [NC,OR]
# Block out any script trying to set a PHP GLOBALS variable via URL.
RewriteCond %{QUERY_STRING} GLOBALS(=|\[|\%[0-9A-Z]{0,2}) [OR]
# Block out any script trying to modify a _REQUEST variable via URL.
RewriteCond %{QUERY_STRING} _REQUEST(=|\[|\%[0-9A-Z]{0,2})
# Return 403 Forbidden header and show the content of the root homepage
RewriteRule .* index.php [F]
#
## End - Rewrite rules to block out some common exploits.

## Begin - Custom redirects
#
# If you need to redirect some pages, or set a canonical non-www to
# www redirect (or vice versa), place that code here. Ensure those
# redirects use the correct RewriteRule syntax and the [R=301,L] flags.
#
## End - Custom redirects

##
# Uncomment following line if your webserver's URL
# is not directly related to physical file paths.
# Update Your Joomla! Directory (just / for root).
##

# RewriteBase /

## Begin - Joomla! core SEF Section.
#
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

DirectoryIndex prestashop/index.php
#
# If the requested path and file is not /index.php and the request
# has not already been internally rewritten to the index.php script
RewriteCond %{REQUEST_URI} !^/index\.php
# and the request is for something within the component folder,
# or for the site root, or for an extensionless URL, or the
# requested URL ends with one of the listed extensions
RewriteCond %{REQUEST_URI} /component/|(/[^.]*|\.(php|html?|feed|pdf|vcf|raw))$ [NC]
# and the requested path and file doesn't directly match a physical file
RewriteCond %{REQUEST_FILENAME} !-f
# and the requested path and file doesn't directly match a physical folder
RewriteCond %{REQUEST_FILENAME} !-d
# internally rewrite the request to the index.php script
RewriteRule .* index.php [L]
#
## End - Joomla! core SEF Section.

File htaccess in the prestashop folder

# ~~start~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again
# .htaccess automaticaly generated by PrestaShop e-commerce open-source solution
# http://www.prestashop.com - http://www.prestashop.com/forums

<IfModule mod_rewrite.c>
<IfModule mod_env.c>
SetEnv HTTP_MOD_REWRITE On
</IfModule>

RewriteEngine on


#Domain: www.graphicandpromo.it
RewriteRule . - [E=REWRITEBASE:/prestashop/]
RewriteRule ^api$ api/ [L]

RewriteRule ^api/(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L]

# AlphaImageLoader for IE and fancybox
RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L]
</IfModule>

AddType application/vnd.ms-fontobject .eot
AddType font/ttf .ttf
AddType font/otf .otf
AddType application/x-font-woff .woff
<IfModule mod_headers.c>
	<FilesMatch "\.(ttf|ttc|otf|eot|woff|svg)$">
		Header add Access-Control-Allow-Origin "*"
	</FilesMatch>
</IfModule>

#If rewrite mod isn't enabled
ErrorDocument 404 /prestashop/index.php?controller=404

# ~~end~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again

Can you help me to understand what's the problem?

 

Thanks

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Can you just rename your .htaccess file of your Joomla directory. It has following code, which appears to be causing this issue.

 

DirectoryIndex prestashop/index.php

 

I have renamed .htaccess file on the main folder....

The result is that now is online the joomla site....

 

If I go to www.graphicandpromo.it/prestashop/index.php it automatically rename in www.graphicandpromo.it/prestashop/index.php/index.php?

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Are you able to login Prestashop Admin side?

 

If no, could you please access your database using phpMyAdmin and tell us the value of domain_ssl and physical_uri in the table ps_shop_url.

 

This is the error...

 

In physical_uri there is /prestashop/index.php

 

I modify in /prestashop/ and now work...

 

Thanks!

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