How can i delete customer messages?

[Ferdem]

Hello everyone,

i have to del customer messages on BO
How can i delete customer messages?

[rocky]

It is not possible to delete customer messages in the Back Office at the moment. The only way is to manually delete them from the ps_message and ps_message_readed tables using phpMyAdmin.

[Mikie]

Same problem for me.
I made some edit in the code:
adminXYZ/tabs/AdminOrders.php added a new elseif after the markAsReaded line 286

elseif (isset($_GET['messageReaded']))
       {
           Message::markAsReaded(intval($_GET['messageReaded']), intval($cookie->id_employee));
       }
//new code for deleting messages
       elseif (isset($_GET['deleteMessage']))
       {
           Message::deleteMessage(intval($_GET['deleteMessage']), intval($cookie->id_employee));
       }
//end new code for deleting messages
parent::postProcess();

adminXYZ/tabs/AdminOrders.php added this code around line 800:

echo (intval($message['private']) == 1 ? ''.$this->l('Private:').'' : '');
               //the next line add a nice X icon for deleting message
               echo ' l('Delete message').'" href="'.$_SERVER['REQUEST_URI'].'&deleteMessage;='.intval($message['id_message']).'">';
               echo '
'.nl2br2($message['message']).'';

The most important: in classes/Message.php added a new function

static public function deleteMessage($id_message)
   {
        if (!Validate::isUnsignedId($id_message))
            die(Tools::displayError());

       $result = Db::getInstance()->Execute('
       DELETE FROM '._DB_PREFIX_.'message WHERE id_message ='.intval($id_message).';
       ');
       $result2 = Db::getInstance()->Execute('
       SELECT * FROM '._DB_PREFIX_.'message_readed WHERE id_message ='.intval($id_message).';
       ');
       if ($result2!=''){//there are some read messages, let's delete those records too 
           $result3 = Db::getInstance()->Execute('
       DELETE FROM '._DB_PREFIX_.'message_readed WHERE id_message ='.intval($id_message).';
       ');
       }
       return $result;
   }

I hope this can help

[kilwag]

I would like to see the ability to delete messages added to the Prestashop core. Seems reasonable and useful.

[kostasvel]

Based on this post

http://www.prestashop.com/forums/topic/7828-solved-deleting-test-orders/page__view__findpost__p__343799

 

Open /prestashop site root/admin/tabs/AdminMessages.php via your fav editor.

Find this code about 36th line

 

$this->colorOnBackground = true;

After this add this line

 

[size=3]$this->delete = true;[/size]

[bjp]

Based on this post

http://www.prestasho...post__p__343799

 

Open /prestashop site root/admin/tabs/AdminMessages.php via your fav editor.

Find this code about 36th line

 

$this->colorOnBackground = true;

After this add this line

 

[size=3]$this->delete = true;[/size]

 

 

This doesn't work.

[meetkaur142]

Its simple....

[nikketrikke]

Its simple....

simple what ????? instead of write nonsense sentence motive how you do this and help forums

[Stefand]

root/admin/tabs/AdminMessages.php

You place this on line 36:

 

 $this->delete = true; 

 

For the DELETE icon and function in the tab: AdminMessages (where you can find all the messages).

Works in Prestashop 1.4

Edited March 26, 2013 by Stefand (see edit history)