Cannot provide permission to profile

[saki.rahmatullah]

Hi all;

 

Good day

 

I have created Profie > ApplicationModerator, in permission menu I have tried to give some permission to  ApplicationModerator, but I am getting following message

 

SuperAdmin Logistician Translator Salesman ApplicationAdmin ApplicationModerator OfficeAdmin

Administrator permissions cannot be modified.

 

Is any one here to help me??

[selectshop.at]

Please open only one same support question, the others were deleted.

 

You added a new profile, BUT you are editing administrator profile, which you cannot edit. Choose the correct profile from the list and you will be done. BTW, please always name also the Prestashop version in use, if you are having configuration problems.

[saki.rahmatullah]

Thanks for the reply. I have opened  OfficeAdmin profile and I am trying to give permission to OfficeAdmin by using supperAdmin. but I am getting following message;

 

SuperAdmin Logistician Translator Salesman ApplicationAdmin ApplicationModerator OfficeAdmin

Administrator permissions cannot be modified.

 

and I am not trying to modify superAdmin excess permission . whenever I am clicking officeAdmin profile I am getting permission page but it is not working

 

Prestashop version is 1.6.1.6

Edited September 26, 2016 by saki.rahmatullah (see edit history)

[selectshop.at]

If you are logged as SuperAdmin, than you are editing the profile of SuperAdmin, which of course is not editable. As written before you should select the account OfficeAdmin to edit the profile and give them correct rights, and not SuperAdmin profile.

[saki.rahmatullah]

thanks for reply . I already have selected officeAdmin profile and I am getting permission option.. but that permission option is not working .. 

[selectshop.at]

what exactly is not working ?

 

- settings you made are not applying ?

- you are having error when saving ?

- you tested it with an OfficeAdmin account logged ? You need to log-out and than login as OfficeAdmin. AND please after logout delete the cache and coockie sessions of your browser and than login as OfficeAdmin and not as SuperAdmin account.

 

I confirm, that this feature is working out-of-the-box (with ps 1.6.1.6) without bugs, if correct configured and used.

[saki.rahmatullah]

settings i have made are not applying. 

 

for testing purpose I did the setting last night through my personal laptop and today i did it from my official laptop but result is same...settings i have made are not applying

Edited September 26, 2016 by saki.rahmatullah (see edit history)