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I can't access to back office


Matt_91

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Hello, I have my shop since three years ago and today has appeared a problem that I had never happened to me. The thing is that when I put my email and pass in the back office, the box turns in white. I can't access to the back office. ¿Can anyone help me? I use prestashop 1.0.6.0 and I don't do any change recently. I add the images of before and after. Best regards,post-945884-0-98548800-1474047976_thumb.jpgpost-945884-0-88754800-1474047979_thumb.jpg

Edited by Matt_91 (see edit history)
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If you have some technical knowledge then open browser console by pressing F12 and go to Network tab when you are trying to login. Under Network section check XHR request and also check if there is any response from that or have any JS error in console or not. If possible share your screenshot of that process if you can't solve it by yourself.

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