Product fails PayPal compliance

[danrimer]

Hello

 

I have recently had a couple of emails from PayPal stating that I am selling items that *may* come from Iran.

 

The items in question do not, but I wonder if there is a way of excluding PayPal checkout for items that are on their block list. Also, should I decide to sell a product sourced from Iran, how can I stop customers using PayPal for just that item?

 

If I can't do the above, can I just present the PayPal gateway with a nondescript "goods" product and not use an itemised invoice?

 

Thanks

 

 

Dan

[MacRoy]

Hi danrimer!

 

You can exclude Iran from your PayPal module by going to the Back Office and selecting the module and then payments. Then, go to country restrictions and highlight Iran.

 

Regards

MacRoy

[danrimer]

Hi danrimer!

 

You can exclude Iran from your PayPal module by going to the Back Office and selecting the module and then payments. Then, go to country restrictions and highlight Iran.

 

Regards

MacRoy

 

Hi

 

Thanks for the tip. That's not what I wanted... perhaps I didn't phrase the question correctly!

 

PayPal does not allow payment to be made for products/services from Iran (not just the Iranian people). For example, if I have a blend of spices - of which only one of them comes from Iran, I cannot sell that blend using PayPal.

 

I wondered if there was a mechanism available for disabling PayPal if the cart contains products that are in a certain category or similar...

 

 

Thanks

 

Dan

[MacRoy]

Have you tried to go to Back Office and selected price control, and then select price rules for the catalog? Then click the Add new pricing rule for the directory. Then at the bottom left and click the Add a new condition group.

 

Regards

MacRoy