Sarahbirdsboutique Posted September 9, 2016 Share Posted September 9, 2016 (edited) 'Variation specific name "Colour" used for pictures does not exist in variation specific set. "Colour"' Please can anyone help explain what this means. I list some items they work fine and then this error comes up and the free ebay module will not update and I have to edit all the quantities on both shops manually. I have tried to google the answer but nothing makes any sense. thank-you Edited September 9, 2016 by Sarahbirdsboutique (see edit history) Link to comment Share on other sites More sharing options...
grumbley Posted September 11, 2016 Share Posted September 11, 2016 I have the same problem - I upgraded to 1.14 and now items with combinations give this error when I try to synchronise. Any help would be appreciated. Link to comment Share on other sites More sharing options...
grumbley Posted September 11, 2016 Share Posted September 11, 2016 OK I managed to get it to list items with combinations by ensuring that each combination had a Reference code. This then published to Ebay, but the listing does not show Colour as the option, it show MPN as the label for the drop down list and the Reference code as the values. - Not what I expected. So in order to get colour I need to add colour as the Reference Code - seems something has been referenced wrong in the code - is this a bug? Link to comment Share on other sites More sharing options...
Sarahbirdsboutique Posted September 13, 2016 Author Share Posted September 13, 2016 I have reference codes on all the items, both the ones that sync successfully and the ones that don't what's confusing me is that these items listed ok in the first place but now won't sync the quantities because of the errors although nothing has changed Link to comment Share on other sites More sharing options...
Sarahbirdsboutique Posted September 19, 2016 Author Share Posted September 19, 2016 OK I managed to get it to list items with combinations by ensuring that each combination had a Reference code. This then published to Ebay, but the listing does not show Colour as the option, it show MPN as the label for the drop down list and the Reference code as the values. - Not what I expected. So in order to get colour I need to add colour as the Reference Code - seems something has been referenced wrong in the code - is this a bug? I just tried this but it's not working for me. I've just added a new dress and cannot get it to onto ebay at all with the same error as before Link to comment Share on other sites More sharing options...
Sarahbirdsboutique Posted September 19, 2016 Author Share Posted September 19, 2016 for goodess sake this is just ridiculous! I can send new products to ebay fine, but if I try to sync any new information - even 5 seconds later - I get this stupid "Colour" variation incomprehensible error Link to comment Share on other sites More sharing options...
Sarahbirdsboutique Posted September 19, 2016 Author Share Posted September 19, 2016 Ah - HA! I worked it out! Cannot sync any products if one of the combinations is out of stock. Oh no it can't just ignore that combination - has to gum up the whole works Link to comment Share on other sites More sharing options...
grumbley Posted September 19, 2016 Share Posted September 19, 2016 Does that mean that you cannot ever sync multi variation product if one variation goes out of stock? Link to comment Share on other sites More sharing options...
Sarahbirdsboutique Posted September 20, 2016 Author Share Posted September 20, 2016 well I don't know, but for me recently yes that's exactly what happens. W'eve been trying to use prestashop for about a year and this is the first time I've had this particular problem Unfortunately I still have two products with the same error but no out of stock combinations that won't sync... so it can't just be the quantity Link to comment Share on other sites More sharing options...
grumbley Posted September 21, 2016 Share Posted September 21, 2016 (edited) The saga continues - I think this is more to do with changes in Ebay than problems with the module. Now here is what I have discovered. Create the product with no base price set and no EAN or Reference code, instead set all prices and EAN etc in the combinations; then all works as expected and updates are sent perfectly. Zero quantity in one or more of the variations is not an issue. If you have zero in all variations then of course the product is deleted from Ebay. Also worth noting that if you don't set a combination image then on eBay you also get MPN, so for example if you have colour as your variation then Ebay sets this MPN variation too. So to get rid of this make sure you set a variation image and make sure that in the module advance setting the Do not send variations images is unchecked. I hope this helps and I will continue to monitor and report back. Edited September 21, 2016 by grumbley (see edit history) Link to comment Share on other sites More sharing options...
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